Business Operations Associate
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
Business Operations drives strategy and planning, business-critical insights, and cross-functional execution. We’re seeking a Business Operations Analyst to support SoFi’s Lending team. You will be a trusted partner for the leadership team, focusing on high-impact strategic projects, data analysis, and driving efficient processes. Business Operations works with many teams within SoFi. The ideal candidate will be a dynamic thinker who can work cross-functionally to solve complex challenges with uncertain inputs and outputs.
A typical week will likely be split into two main buckets: 1) support of regular weekly/monthly/quarterly analyses and reporting in support of the businesses and 2) special projects that require strategy, analysis, financial modeling, problem-solving, cross-functional project management, and more. This role reports to the Business Operations Manager for Lending.
What you’ll do:
- Support the creation, iteration, and ongoing optimization of recurring weekly/monthly/quarterly reporting for the Lending businesses and functional teams
- Drive cross-functional projects and alignment with stakeholders across the organization
- Collaborate with the Data Insights team to produce data-driven analyses
- Manage team performance with OKR tracking
- Produce forecasting models in support of business plans
- Coordinate with BizOps counterparts in other business units and functions on the production and delivery of company-wide standardized processes such as quarterly planning and board deck preparation
- Perform ad-hoc activities as requested by the Business Unit Leads
What you’ll need:
- Bachelor's degree with a major in finance or business.
- Familiarity with financial services or consumer technology companies in the private or public sector
- Hands-on operational capabilities with advanced proficiency in Google Suite, MS Office apps, etc.
- A clear communicator with excellent verbal and written communication skills
- Inquisitive nature, attention to detail, diligence, and a good attitude
- Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively
- Comfort working in a high-growth, constantly changing environment
- Strong analytical and organizational skills
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
By
SoFi
SoFi helps people achieve financial independence to realize their ambitions.
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