Salesforce Technical Architect

Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S. 

Recognized as a Top Workplace USA (2024)

Recognized as one of the Top Workplaces in Technology (2023, 2021) 

INC 5000, Fastest growing companies in America (2023, 2022) 

Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area 

2020 NXT UP - Top Federal Emerging Technology and consulting firms 

2020 Inaugural DC Metro’s Most Successful Companies 

2020 Washington Technology Fast 50 

NVTC Tech 100 (2020, 2019) 

Job Description:  

As a Salesforce Technical Architect, you will be responsible for designing and implementing complex Salesforce solutions that align with the needs of our organization. This role demands deep technical excellence and understanding of the Salesforce platform, and an ability to design robust, scalable solutions, integrating Salesforce with other technologies. 

This full-time W-2 role is eligible for 100% remote work; however, the selected candidate must be able to perform work during standard east coast working hours of 9am ET to 5pm ET.  

• Must be a citizen of the United States.  
• Ability to obtain a U.S. Federal position of Public Trust clearance designation.  
• Must reside in and be able to perform work in the United States.  
• Must have lived in the United States for 3 of the last 5 years.  

• A bachelor’s degree in computer science, software engineering, IT, or related field. 
• A minimum of 8 years of experience in Salesforce architecture, with a deep understanding of the Salesforce platform, including its capabilities, limitations, and latest updates. 
• Salesforce Certified Technical Architect (CTA) or equivalent Salesforce certification is highly preferred. 
• Proven ability to analyze, design, and optimize business processes via Salesforce technology.  
• Strong understanding of how to build and support highly scalable and reliable solutions on Salesforce platform. 
• Exceptional ability to communicate and build relationships with stakeholders at all levels, from end-users to executive leadership. 

• Expert knowledge of Salesforce.com, including functional knowledge of Sales, Service, Experience Cloud and other core Clouds. Experience in Health Cloud or Health care domain is preferred. 
• Proven experience with Salesforce development tools and techniques. 
• Strong proficiency in Apex, Visualforce, Lightning Design System (LDS), and Lightning Web Components (LWC). Solid understanding of HTML, CSS, and JavaScript as they pertain to Salesforce. 
• Demonstrated experience in Salesforce architecture with focus on Security, Identity and Access Management, Deployments & Release Management, Data Architecture, Integration with other systems, use of Middleware Solutions, etc.  
• Excellent problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. 
• Excellent communication and interpersonal skills. 
• Strong ability to learn new technologies and deliver them effectively through existing platforms. 

• Evaluate and translate complex business requirements into feasible, efficient Salesforce solutions. 
• Lead the architecture and design for Salesforce solutions, ensuring they align with enterprise architecture standards and principles, leveraging standard platform capabilities, and minimizing customizations. 
• Collaborate with stakeholders, including business, product, and IT teams, to develop a comprehensive view of our organization's strategy, processes, and information technology assets. 
• Develop and maintain the Salesforce solution architecture, ensuring it aligns with the company's future-state architecture vision. 
• Manage end-to-end delivery of Salesforce projects, from solution design through to deployment, and post-deployment support. 
• Develop technical plans and strategies with other IT leaders and conduct architectural and engineering review meetings. 
• Stay up to date on the latest Salesforce features and functionality andprovide recommendations for process improvements. 
• Foster a culture of sharing knowledge and best practices with the team. 

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance. For eligible plans and tiers, we provide 100% company-paid medical insurance. 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available. 
• Retirement 401(k) plan with employer matching. Immediate vesting. 
• Vacation and sick leave. 
• Maternity and parental leave.  
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards. 
• Company-sponsored role-based training and certifications.  
• Monthly DoordashDashPass subscription. 
• Group discounts via LifeMart ADP 

Public Trust Clearance:

This role requires the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship. 

Work Location:

We have open-collaboration offices in Leesburg VA and Baltimore MD for those who may prefer to work on-site. However, Softrams is a 100% remote-first team environment. Softrams works in the eastern time zone and standard work hours are 9am ET to 5pm ET with flexibility around start and end times based on team needs.

About Softrams:

Softrams is a Maryland and Virginia-based small business information technology, consulting, and solutions provider specializing in emerging technologies for UX/UI, mobile apps, DevOps, big data analytics, data science, and cyber security. We offer innovative technology implementations and build customer-centric services that are simple, intuitive, scalable, efficient and usable. 

EEO Statement:

Softrams, LLC. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at recruiting@softrams.com 

Know your rights poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf