Software Engineer II - Core Team
Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.
We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.
Our Product Engineering team is looking for an energetic and experienced Software Engineer II who is passionate about creating high performing, scalable, and resilient mission critical backend MicroServices and frontend components that are the foundation of Five9's contact center platform. As a member of the team, you will take ownership in delivering features and defect fixes. In this position you will need to work closely with many other teams and product owners to produce high quality code that will enable our Unified Communications platform. This person can work remotely within the United States.
Key Responsibilities:
- Be part of an agile team to develop a scalable, highly available global voice platform
- Collaborate with Product Managers, Architects, Engineering leaders and Test Engineers Understand performance and scalability principles and apply them when developing software
- Troubleshoot and support current platform in production (we embrace DevOps) Designs, develops, troubleshoots, debugs, and implements software code using Java, Spring, and related technologies
- Write unit and functional tests, be able to document and communicate clearly
Requirements:
- 3+ years of industry experience in backend development (Java)
- 3+ years of industry experience in frontend development (JavaScript, TypeScript, React)
- Deep knowledge and experience with frameworks such as Spring Hands on Experience in designing and implementing scalable, high performing Microservices providing REST APIs
- Experience working on complex problems spanning multiple products and systems
- Experience working within an Agile/Scrum team Positive, self-motivated and enthusiastic attitude with a strong-sense of ownership
- Strong communication skills, both verbal and written
- Experience with any public cloud platform is a plus
- Knowledge of real-time communications (SIP, RTP, etc.) is a plus
#LI-Remote
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As part of our commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy https://www.five9.com/pt-pt/legal.
California residents, view our Privacy Notice here: https://www.five9.com/legal/candidatenoticeca.
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Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
By
Five9
Enable enterprises to reimagine their customer experience by providing our Intelligent CX Platform combined with passionate experts to deliver joyful CX and better business outcomes.
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