Troubleshoots and diagnoses EGM components, configuration, and network connections.
Orders EGM components, memory, disk, etc., as needed to support teams.
Works with senior staff to ensure all required equipment and EGM are available as needed to ensure schedule adherence.
Provide technical support to debug and troubleshoot field issues.
Participates as required in process improvement initiatives.
Keep up with regulations and standards of safety for the software lab.
Manage Lab Inventory.
Other duties as needed.
Knowledge/Skills Required
Attention to detail
Excellent communication skills
Ability to work well in a team environment
Technical support and/or help desk experience
Required Experience
Associate degree in Engineering Systems Technology or related field or equivalent work experience
Physical Demands
The physical demands of typical office positions are expected. The ability to sit and perform terminal/computer work for lengthy periods is expected. The ability to move equipment up to 75lbs with moving equipment.
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V
World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
Here at Big FIsh, we make developing and publishing games as much fun as playing them. We are home to some of the biggest, most dinner-delayingly fun mobile casual games – including EverMerge, Gummy Drop!, Cooking Craze and plenty more. And we'r...
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