Job details

Software QA & Testing Coordinator (Remote)

About Us:

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 45,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our benefits and HR consulting team, you’ll help our clients - employers of all sizes, across all industries - build workplaces that work better.

Overview:

The Client Service Technology (CST) QA Coordinator works with QA and application resources to ensure QA efforts are aligned with business needs. This person will require an understanding of the business processes implemented in the system and identify testing needed to properly complete QA as part of ongoing releases.

Daily activities will focus on building an understanding of business requirements and deep understanding of how requirements are built in the related systems.

You will be employed by the Company in the position of QA Coordinator in the Client Service Technology practice. You will report directly to the practice lead or designate. You will perform your work and services for the Company primarily from your home, and at such other locations to which you may be required to travel from time to time in the course of your employment.

Responsibilities:

Duties include the following:

Participate in various business requirements gathering activities to develop an understanding of upcoming development requirements
Act as a Subject Matter Expert in daily QA and bug review meetings
Complete ongoing reviews of QA Testing Scripts to ensure alignment with development efforts
Maintain ongoing list of test cases and plans for use for various testing activities within the application team
Work closely with QA team to clarify any questions about intended functionality
Work closely with Functional and Technical resources to understand business requirements and technical design
Perform other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values

Qualifications:

Required

Bachelor's degree in Business, Information Technology, Engineering or related field + 3 years relevant experience required.
Knowledge of software testing concepts
Proficient in Microsoft Suite of Office Products.
Excellent communication skills written and oral
Experience working with both business and technical teams

Desired

Knowledge of Microsoft Dynamics and SharePoint
Experience with software testing tools
Knowledge of Scrum Framework

Skills

Software Testing
- Ability to translate business requirements into test cases
- Able to assess if test cases effectively test functionality
- Experience working with software QA teams
- Understanding of testing requirements for SDLC
Business Systems Analysis:
- Ability to read and interpret business requirements and user stories
Communication:
- Good writing skills and the ability to relay complex ideas simply
- Ability to tailor communications to audience to ensure appropriate content is shared at different levels of the organization
- Ability to communicate with both functional and technical resources
Technical:
- Experience working with Microsoft Dynamics
- Ability to troubleshoot issues with the Dynamics platform and provide this feedback to QA and development teams as required
Interpersonal:
- Excellent ability to work with team members remotely
- Ability to assist junior team members in understanding business requirements and technical design
- Organized and able to prioritize and manage their work

#contingent

#LI-MS2

Additional Information:

Click Here to review our U.S. Eligibility Requirements

We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

Gallagher Glassdoor Company Review

3.6