Launched in 2015, SOL DE JANEIRO is an award-winning, fast-growing premium global lifestyle beauty brand inspired by the beauty rituals and attitude of the beaches of Rio. Our brand purpose is to spark endless self-celebration and joy through the power and warmth of the Brazilian spirit. This philosophy extends from our products to our corporate culture. We are leaders, permanently inquisitive, category obsessed, incredibly diverse, self-demanding, true team players, and we are all Brazilian in Spirit.
Headquartered in New York and launched as a digitally native brand, we now have teams in Rio, Paris, London and Italy supporting the expansion across the globe.
The position will report to the VP, Global Operations & Logistics.
Overall Responsibilities:
As the Director of Customer Operations for the Americas at SDJ, you will play a pivotal role in ensuring operational excellence and customer satisfaction. You will be responsible for identifying critical customer and channel partner needs, aligning them with SDJ's operational capabilities, and establishing clear metrics to position SDJ as the preferred supplier for operational performance. Your leadership will extend across Order Management, Sales Operations, Channel Partner Relations and Customer-Facing functions. Key responsibilities include:
Job Requirements/Qualifications:
#LI-Hybrid
In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time.
Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
https://soldejaneiro.com/pages/privacy-policy-sol-de-janeiro
Launched in 2015, SOL DE JANEIRO is an award-winning, fast-growing premium body care brand based in New York City with a selective premium distribution across the globe and brand e-commerce channel. SOL DE JANEIRO was founded by three Founders w...
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