Solutions Consultant

REMOTE, USA /CUSTOMER FACING – PROFESSIONAL SERVICES /FULL-TIME/ REMOTE

About Us

ClickTime is a recognized leader in time management software, serving thousands of enterprises, nonprofits, and governments worldwide. From bootstrapped beginnings to sustained profitability - all funded by a dedicated, growing customer base, and without any venture capital funding - ClickTime has tracked over $170 billion worth of employee time, helping customers improve their workforce efficiency, profitability, and resource planning. While headquartered in San Francisco, ClickTime’s 50 employees work remotely throughout the United States, with continued plans for remote growth. 

About the Role

As ClickTime’s Solutions Consultant, you will play a pivotal role in bridging the gap between our technical solutions and our clients’ business needs. Reporting to our Principal Solutions Architect, you’ll collaborate closely with internal stakeholders to understand new customer requirements, design technical solutions (with a focus on configuration, business workflows, and integrations), and effectively communicate our value proposition to clients. Your deep expertise in business workflows and systems integration, coupled with your customer-facing acumen, will be instrumental in establishing long-term customer relationships and driving revenue growth. 

Responsibilities

• Collaborate with internal and external stakeholders to gather requirements, with an emphasis on integration needs
• Design comprehensive technical solutions that seamlessly integrate with customers’ existing systems and business processes
• Contribute to revenue growth by identifying upsell and cross-sell opportunities within existing client accounts
• Create detailed technical documentation to support developing and deploying solutions, with a focus on improving support and maintenance 
• Act as a technical advisor during the sales process

Qualifications

• 2+ years of experience as a Solutions Consultant (or related role)
• Track record of successful sales engagements and integration projects, including design, implementation, and support
• Deep knowledge of integration technologies (e.g., APIs, middleware, ETK)
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders
• Excellent problem-solving and analytical skills
• Sales and negotiation skills with a customer-centric approach
• Bachelor’s degree in a relevant technical field (e.g., Computer Science, Information Technology, Engineering) or equivalent practical experience
• Ability to work collaboratively in a cross-functional team environment 

$110,000 - $150,000 a year

A candidate's starting salary is dependent on several factors, including the candidate's level of experience, the cost of market in a given location, and internal equity at ClickTime. The listed salary range reflects the fact that we are interviewing candidates from a wide variety of experience levels and locations.

ClickTime is an equal opportunity employer (EEO), and we value diversity at our company. We provide employment opportunities without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.