Solutions Engineer (Automotive)

Scale plays a vital role in the development of AI applications. Our customer base is growing exponentially, and you will be on the front lines, ensuring that the world's most innovative companies become passionate, lifelong Scale customers.

Our Solutions Engineers ensure customers' first experiences with Scale's technology is flawless and leads to a successful long-term partnership. Solutions Engineers partner closely with AEs to lead prospective customers through pre-sales pilots with the goal of getting to "Product Yes" on the Scale product, providing input to Scale's final proposal, and developing a post-sales on-boarding plan. Solutions Engineers are relentlessly curious about customer needs and pain-points, and employ their expert Scale product knowledge and general technical knowledge on web development and infrastructure to design solutions that best address these needs. Solutions Engineers are strong relationship builders, great project managers and always fun to work with.

You will:

• Partner with Scale AEs on the customer journey, delivering tailored demos and customer pilots according to requirements agreed with the customer
• Develop technical domain expertise in: 3D Point Clouds, 2D Image Annotation, and the Autonomous vehicle/ADAS development pipeline
• Be accountable for the customer experience during the pilot and closing phase of new logos
• Interact with customers on a day-to-day basis to understand their needs and design solutions to better serve these needs,
• Design, develop and maintain playbooks, demos and other tools for executing successful, efficient pilots
• Evangelize Scale and interact with customers at major events
• Work with AEs and PMs to identify customer-specific feature requests

You have:

• Strong engineering background with prior experience working with clients in a pre or post-sales capacity to realize business goals
• Prior experience developing with Python, Java and / or other web development languages
• Experience with or knowledge of automotive technologies, particularly those with machine learning / perception use-cases
• Strong project management and interpersonal skills
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
• High level of comfort communicating effectively across internal and external organizations
• Ability to travel 10-20% of the time in a "post-COVID" environment
• Intellectual curiosity, empathy, and ability to operate with high velocity

Nice to haves:

• Hands-on Experience in AI, Computer Vision, or NLP
• Previous experience as a technical go-to-market resource