Automotive Service Technician - Greenville Hyundai

As an Automotive Service Technician at Greenville Hyundai, your primary responsibilities will include diagnosing vehicle issues using state-of-the-art diagnostic equipment, performing routine maintenance and repairs on various automotive systems, prioritizing and scheduling repairs in collaboration with service advisors, and ensuring all repairs meet the highest quality standards. Effective communication with customers to explain vehicle issues and provide accurate estimates will also be key.

To qualify as an Automotive Service Technician at Greenville Hyundai, candidates need at least 2 years of documented experience in a dealership or similar automotive repair environment. You should possess strong diagnostic skills, familiarity with automotive systems, and the ability to work efficiently in a busy setting. A high school diploma or equivalent is required, along with a valid driver's license and clean driving record. Preferred qualifications include Hyundai manufacturer training and ASE certifications.

The compensation for the Automotive Service Technician role at Greenville Hyundai starts at $25.00 per hour and can increase depending on experience, certifications, and qualifications. Additionally, you’ll have the opportunity to earn bonuses through our yearly incentive program, making this a lucrative position for skilled technicians.

Automotive Service Technicians at Greenville Hyundai enjoy a robust benefits package that includes medical, dental, and vision insurance, a 401k plan with company match, and paid time off accrual. The dealership is closed on Sundays, as well as on Thanksgiving and Christmas, giving you ample time for personal interests and family.

While prior Hyundai experience is preferred for the Automotive Service Technician position at Greenville Hyundai, it is not strictly necessary. However, having experience or training from a Hyundai manufacturer can certainly give you a competitive edge. Enthusiasm for learning about Hyundai vehicles and a proactive approach to professional development are also essential.

When answering this question, be sure to provide a specific example. Start by describing the issue, the diagnostic tools you used, and the steps you took to resolve the problem. Highlight your logical problem-solving skills and the importance of attention to detail in diagnosing complex issues.

Discuss your approach to prioritization, such as assessing the urgency of each vehicle's needs, communicating with service advisors, and establishing a systematic process for managing your workload. Emphasize your ability to remain organized and efficient under pressure.

List the diagnostic tools and equipment you have experience with, explaining how you've used them in the past. It's important to show familiarity with current technology and a willingness to adapt to new tools that may be used at Greenville Hyundai.

Mention any training courses or certifications you've pursued, along with resources like industry publications or online courses that help you stay updated on the latest automotive technologies. This shows your commitment to continuous professional development.

Share your experiences talking with customers about vehicle issues and repairs, and how you ensure their understanding and satisfaction. Include examples of how you handle difficult conversations and maintain professionalism.

Detail your process for conducting thorough inspections, documenting repairs, and following up on work. Explain that your goal is not just to complete repairs quickly but to ensure they meet safety standards and customer expectations.

Express your enthusiasm for working with the Hyundai brand and the reputation of Greenville Hyundai as part of Sonic Automotive. You can mention the opportunities for growth and professional development that attracted you to this position.

Discuss the importance of communication and understanding the customer's perspective. Share a strategy for resolving such issues, which may involve collaborating with managers or offering solutions to rebuild trust with the customer.

Explain any relevant experience you have with hybrids or EVs, as this is increasingly important in the automotive industry. If you have not directly serviced these vehicles, discuss your interest in learning and adapting to new technologies.

Describe your comfort level in both scenarios, ideally sharing examples from previous jobs where you've thrived whether you were working independently or collaborating with others. Your adaptability shows you're a great fit for various roles in the shop.