Warranty Administrator - Concord Toyota

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Concord Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Summary

The Warranty Administrator is responsible for recording and submitting warranty claims to the factory and/or distributor and reconciling them accordingly.

Duties and Responsibilities

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Posts credits on computer.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
• Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
• Files and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• Assists with body shop warranty claims as needed.
• Assists with the cashier and telephone operator duties as needed.
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Maintains a professional appearance and a neat work area.
• Performs other duties as assigned.

• Previous warranty experience in an automotive dealership setting
• Ability to multi-task and work in a fast-paced atmosphere.
• Intermediate computer knowledge
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Compensation (Hourly):

• $20.00 / hour

*The Warranty Administrator Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of twenty dollars an hour*

Schedule:

• FULL TIME
• 5 days a week / 2 days off
• Sundays off

Benefits:

• Medical, dental, vision insurance
• 401k plan with company match
• Paid Time Off accrual
• Opportunities for career advancement within a Fortune 500 company.

All your information will be kept confidential according to EEOC guidelines