Sr AI & Info Governance Consultant

Department:Artificial Intelligence & Data TransformationOur Company PromiseWe are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.Job Description:Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Senior Artificial Intelligence (AI) and Information Governance Consultant is on the AI and Data Transformation Department’s Information Governance Team and will establish new capabilities in AI and Data Transformation by developing and executing records, data, and information retention strategy, retention schedules, training opportunities, and implementing processes to inventory, retain, or purge Company records. This role will collaborate with various Stakeholders such as Legal, Tech Architecture, Data Governance, Integrated Data Foundation, People, Marketing to establish new capabilities that foster a culture of care and concern for securing our enterprise-wide information while harnessing its full value. This Senior AI and Information Governance Consultant is a detail-oriented problem solver that is ready to execute comprehensive strategies for the Company and help to pilot the future of Southwest Airlines.Additional Details• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.   • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities• Build capabilities and governance around new and existing strategic programs, such as AI Governance, Records and Information Management, and Privacy, including an operating model that manages a portfolio of strategic projects and leads the steering committee to effect communication and decision making in the execution of the portfolio• Lead overall development of program’s strategic roadmap and key initiatives: building of an enterprise data inventory, policy framework, formal training and awareness, and enhancement of information security• Lead business processes to enable proactive identification of risks and compliance requirements early in business process and technology implementation, monitoring compliance with requirements, and support development of training and communications• Provide leadership and organization for program council to set the overall direction for major policy decisions• Provide program management support to manage all aspects of program, including forums, external resources, and subject matter experts• Ensure cross-functional collaboration with program stakeholders; organize the program team to drive decisions and progress across individual projects that ladder up to the program roadmap• Lead the collaboration with Technology and Legal Departments, along with other stakeholders, to evaluate and implement software or tools to streamline processes related to information, data, and record classification and knowledge management• Serve as a subject matter expert on areas of information governance, such as privacy, records and information, and artificial intelligence• Must be able to meet any physical ability requirements listed on this description• Must be able to meet any physical ability requirements listed on this description• May perform other job duties as directed by Employee's LeadersKnowledge, Skills and Abilities• Advanced ability to exercise excellent judgment in handling, researching, and resolving complex program issues• Ability to design, implement, and manage complex programs• Ability to make decisions in an ambiguous environment• Advanced level expert ability to build a business case for strategic recommendations• Must have the strong communications skills with the ability to clearly articulate complex situations• Advanced ability to develop and foster relationships to effectively influence stakeholders across the enterprise• Advanced ability in understanding and applying information to contribute to the organization’s strategic plan• Expert skill in Microsoft Office Suite including Word, Excel, Outlook, and PowerPointEducation:• Required: High School Diploma or GEDExperience:• Preferred: Records and Information Management or IG certifications• Preferred: Understanding of the Information Governance Reference Model (IGRM), eDiscovery Reference Model (EDRM), data governance principles, and AI frameworks (IAPP and NIST)• Expert-level experience, expansive and far-reaching knowledge in:• Consulting, program management, and cross-functional enterprise strategic projectsLicensing/Certification:• N/APhysical Abilities:• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time• Ability to communicate and interact with others in the English language to meet the demands of the job• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the jobOther Qualifications:• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986• Must be at least 18 years of age• Must be able to comply with Company attendance standards as described in established guidelinesPay & Benefits:Competitive market salary from $137,250 - $152,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.Benefits you’ll love:• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *• Potential for annual Profit-sharing contribution toward retirement - when Southwest profits, you profit**• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits• Pay amount does not guarantee employment for any particular period of time.• *401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits• **Profit-sharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.Southwest Airlines is an Equal Opportunity Employer.Please print/save this job description because it won't be available after you apply.Job Posting End Date09/16/2024