Manager, Renewals

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're... committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You’ll Do Sovos is seeking an experienced Manager, Renewals to join our Global Go-To-Market Organization. As a pivotal figure in our GTM strategy, the Manager, Renewals plays a crucial role in Sovos's mission to ensure sustainable account retention, safeguard annual recurring revenue (ARR), and uphold operational excellence in renewals management and deal support activities. This role is both strategic and hands-on, requiring the incumbent to lead a team of renewal managers, foster cross-functional collaboration, and drive execution to achieve organizational goals. If you are a strategic leader with a passion for driving sales excellence and guiding teams to success, we encourage you to apply for the position of Manager, Renewals at Sovos. Join us in shaping the future of our organization and delivering exceptional value to our customers. What are my responsibilities going to be, more specifically? • Lead and mentor a team of renewal managers, providing guidance and support in the renewal sales process. • Ensure timely and accurate quoting of renewals, facilitating complex quote creation and deal support activities. • Develop and implement controls to enhance renewals quoting accuracy and contract data precision. • Continuously assess opportunities for process improvement, implementing best practices and innovative strategies. • Provide insights during weekly forecast calls to enhance predictability and mitigate risks. • Strategically collaborate with stakeholders across the ecosystem, from customers to delivery teams, to protect forecasted subscriptions and mitigate territory attrition. • Develop and execute strategies to proactively address challenges, ensuring subscription retention and revenue protection. • Collaborate with sales leadership to define the scope of deal support activities and serve as an escalation point of contact. • Partner with Legal, Finance, Sales Operations, Customer Success and Field Sales to establish world-class renewals and deal support processes. • Develop and nurture talent within the team, fostering a culture of continuous learning and professional development. • Set clear development goals and career growth objectives for each team member. What We Need From You • Minimum 5 years of experience leading teams, preferably renewals management teams. • Several years of demonstrated success in Account Management and Renewals Management teams. • Demonstrated track record of achieving sales or renewal quotas, particularly for strategic accounts. • Bonus points for experience in the High Tech, SaaS industry. • Familiarity with the Annual Recurring Revenue business model. • Proficiency with MS Office. • Prior experience using Salesforce.com Lightning and/or Salesforce CPQ. • Ability to balance various tasks and adjust priorities in a fast-paced environment. • Exceptional communication skills, demonstrated through various channels such as email, conference calls, presentations, and internal meetings. • Extreme attention to detail and a highly organized approach to work. • Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire. What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work • Attainable and motivating commission plans that are always uncapped • Mentoring Programs • Globally recognized Training and Development programs • Flexible Time-Off • Bi-Weekly Meeting Free Days • Paid family leave • Tuition reimbursement • Generous 401k match • Company seeded and matched Health Savings Account Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter