Job details

Customer Support (Investing / Superannuation) Specialist (Part Time)

Spaceship is on a mission to transform how people invest their money, currently seeking a Customer Support Specialist to enhance customer experience and support their product development.

Skills

Customer support experience
Experience with CRMs
Knowledge of financial services, particularly superannuation and investments
Excellent communication skills

Responsibilities

Acting as primary point of contact for customers
Managing incoming customer enquiries via email, chat, and phone
Handling customer feedback, complaints, and general enquiries
Nurturing relationships that lead to long-term advocacy

Education

RG146 accreditation preferred

Benefits

Competitive salary
Flexibility to work from home
Health and wellness benefits
Learning and development allowance
Working from home allowance

To read the complete job description, please click on the ‘Apply’ button

By Spaceship

Join thousands of Australians investing in their future with Spaceship. Grow your wealth with our investment and super accounts. Start in five minutes.

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

TEAM SIZE

11-50

LOCATION