Job details

Bilingual Customer Support Associate - Ukrainian (Starlink)

SpaceX is looking for a Bilingual Customer Support Associate fluent in Ukrainian to join the Starlink team. This role involves providing exceptional customer service and support for technical issues.

Skills

Fluent in English and Ukrainian
Excellent problem-solving skills
Strong communication skills
Technical aptitude in networking and hardware troubleshooting
Attention to detail

Responsibilities

Triage and resolve customer issues across multiple channels
Provide technical support to customers using hardware, software, and network expertise
Be an internal advocate for the customer within SpaceX
Collaborate with internal teams to improve troubleshooting workflows
Create and maintain an internal knowledge base

Education

High school diploma or equivalency certificate

Benefits

Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Paid parental leave
3 weeks of paid vacation
Access to various discounts and perks

To read the complete job description, please click on the ‘Apply’ button

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SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.

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