Job details

Customer Support Associate, Bilingual German (Starlink)

SpaceX is seeking a bilingual Customer Support Associate for their Starlink project. Ideal candidates are great problem solvers passionate about customer satisfaction.

Skills

Fluent in English and German
Excellent communication skills
Technical aptitude in networking and software

Responsibilities

Triage and resolve customer issues across multiple channels
Provide technical support to customers
Advocate for customer concerns within SpaceX
Collaborate with internal teams to improve workflows
Maintain an internal knowledge base

Education

High school diploma or equivalency certificate

Benefits

Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Paid parental leave
3 weeks of paid vacation
Various discounts and perks

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SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.

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