Job details

Customer Support Associate, Bilingual Spanish (Starlink) - job 1 of 2

SpaceX is seeking a Bilingual Spanish Customer Support Associate to join the Starlink team. You'll be the face of Starlink, ensuring customers receive exceptional service.

Skills

Bilingual in Spanish and English
Customer support experience
Strong problem-solving skills
Excellent communication skills
Technical aptitude

Responsibilities

Triage and resolve customer issues across multiple channels
Provide technical support to customers
Act as an internal advocate for customer satisfaction
Contribute to the improvement of support workflows
Maintain internal knowledge base

Education

High school diploma or equivalency certificate

Benefits

Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Short and long-term disability insurance
Life insurance
Paid parental leave
3 weeks of paid vacation
10 or more paid holidays per year

To read the complete job description, please click on the ‘Apply’ button

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SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.

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