Customer Support Associate, Bilingual Ukrainian (Starlink)
SpaceX is seeking a Bilingual Ukrainian Customer Support Associate for their Starlink program to provide exceptional customer service and technical support.
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Skills
Bilingual in English and Ukrainian
Problem-solving skills
Excellent communication skills
Technical aptitude
Responsibilities
Triage and resolve customer issues across multiple channels
Provide technical support using hardware and software expertise
Advocate for the customer within SpaceX
Identify product and process issues
Collaborate with teams to improve troubleshooting workflows
Education
High school diploma or equivalency certificate
Benefits
Medical, vision, and dental coverage
401(k) retirement plan
Paid parental leave
Three weeks of paid vacation
Employee Stock Purchase Plan
To read the complete job description, please click on the ‘Apply’ button
SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.