Job details

Customer Support Associate, Bilingual Ukrainian (Starlink)

SpaceX is seeking a Bilingual Ukrainian Customer Support Associate for their Starlink program to provide exceptional customer service and technical support.

Skills

Bilingual in English and Ukrainian
Problem-solving skills
Excellent communication skills
Technical aptitude

Responsibilities

Triage and resolve customer issues across multiple channels
Provide technical support using hardware and software expertise
Advocate for the customer within SpaceX
Identify product and process issues
Collaborate with teams to improve troubleshooting workflows

Education

High school diploma or equivalency certificate

Benefits

Medical, vision, and dental coverage
401(k) retirement plan
Paid parental leave
Three weeks of paid vacation
Employee Stock Purchase Plan

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SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.

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