SpaceX is looking for a Starlink Enterprise Account Lead in Government to manage enterprise customer accounts and ensure contract fulfilment. The ideal candidate is passionate about customer satisfaction and has strong account management skills.
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Skills
Customer service
Project management
Problem-solving
Technical knowledge of telecommunications
Responsibilities
Deliver impeccable customer service to the government vertical.
Onboard new accounts and manage customer relationships.
Communicate customer feedback to internal teams.
Identify and implement process enhancements.
Ensure forecasted revenue goals are met.
Education
Bachelor's degree in engineering or business
High school diploma with 2+ years of experience
Benefits
Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Paid parental leave
3 weeks of paid vacation
Employee Stock Purchase Plan
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SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.