Supplier Quality Specialist (Starship)

As a Supplier Quality Specialist at SpaceX, your responsibilities include managing supplier quality activities, improving issue tickets related to product quality, and partnering with vendors to reduce defects and enhance performance. You will also conduct root cause analyses, assess supplier manufacturing processes, and work cross-functionally to ensure that all parts meet our rigorous quality standards.

To qualify for the Supplier Quality Specialist position at SpaceX, you should have at least a high school diploma or an equivalent certification, along with 2+ years of experience in engineering, supply chain, or quality-related fields. A Bachelor’s degree in engineering or supply chain is preferred, along with expertise in manufacturing processes and quality management standards such as AS9100.

The Supplier Quality Specialist plays a crucial role in supporting SpaceX's mission by ensuring that all suppliers adhere to stringent quality controls and processes. This helps eliminate defects, reduce supply chain risks, and ultimately guarantees that SpaceX can deliver exceptional components for our ambitious projects, such as developing technologies for human life on Mars.

Preferred skills for the Supplier Quality Specialist role at SpaceX include strong written and verbal communication abilities, experience in supplier development, proficiency in using MS Office, and familiarity with lean concepts and statistical data analytics. Additionally, experience reading engineering drawings and technical standards is advantageous.

Working as a Supplier Quality Specialist at SpaceX involves a fast-paced and collaborative environment. You’ll engage with various internal teams and external suppliers, often requiring travel. The work may involve extended hours and weekends, but the dynamic atmosphere fosters innovation and growth, backed by SpaceX's commitment to exploring new frontiers.

Addressing non-conforming parts involves immediate containment actions, conducting a thorough root cause analysis, and collaborating with the vendor for corrective actions. It's crucial to maintain clear communication and document every step to prevent future occurrences.

I have hands-on experience implementing and managing quality management systems like AS9100. My role involved conducting audits, analyzing compliance, and continuously improving processes to ensure suppliers meet our quality standards.

To improve vendor performance, I focus on building strong relationships and establishing clear expectations. I also use data analytics to identify trends in quality metrics that can guide process enhancements and provide constructive feedback.

Identifying root causes involves a systematic approach, starting with gathering data from the issue ticket landscape, collaborating with relevant teams, and using tools like the 5 Whys or Fishbone diagrams to drill down to the underlying issues.

Managing cross-functional relationships is all about communication and collaboration. I ensure that I engage proactively with teams like Engineering and Procurement, keeping them informed on quality issues and including them in decision-making processes.

In a previous role, I had to present our supplier performance metrics to senior management. I structured my presentation to break down the data into understandable components, used visual aids to highlight trends, and provided actionable recommendations for improvement.

The most challenging aspect is ensuring that all suppliers are fully compliant with our quality standards, especially in fast-paced environments. It requires constant engagement, monitoring, and sometimes navigating different supplier capabilities and cultures.

I prioritize tasks based on the impact on production and safety. Critical non-conformances that risk product quality take precedence. Creating a clear action plan with deadlines and involving the necessary stakeholders is key to effective task management.

I regularly participate in industry workshops, webinars, and training sessions. Additionally, I stay informed on new methodologies and technological advancements by reading relevant publications and networking with industry peers.

I am passionate about contributing to innovative projects that have a real-world impact. SpaceX's mission resonates with my desire to push the boundaries of technology, and I see the Supplier Quality Specialist role as a way to ensure excellence in every part that supports this mission.