Job details

Spanish Hot Shot (3 to 5 days per month) - job 1 of 2

Company Profile

At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 35 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth, exceeding $2 billion in annual revenue.

With over 5,000 team members and with operations in 19 countries around the world, it’s no wonder why Forbes has ranked Melaleuca as one of the top 100 Midsize Employers in the Nation, #5 in Idaho for Best Employers by State and in the top Best Employers for Women in the Nation.

Overview

As part of our Customer Care team, you should be passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound calls from our customers.

You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.

Responsibilities

Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"
Analyze customer situations and determine viable options that will serve them best
Accurately place telephone orders offering specials, promotions and services that help meet customers’ needs
Work independently and professionally

Qualifications

Are you:

Able to help customers in Spanish and English fluently
Flexibility is a must in this position, 20 hours/month (or 3-4 days at the end of the each month)
Proficient in keyboarding and computer skills
Able to analyze problems
Able to work under stress
Able to perform essential duties and responsibilities with efficiency and accuracy
Able to handle confidential information
Able to type 30+ WPM

Why Melaleuca

Melaleuca is one of the leading Health and Wellness companies in the world! We have over 5,000 team members and have operations in 19 countries around the world. Recently, Forbes has ranked Melaleuca as one of the top 100 Midsize Employers in the Nation (2021), #5 in Idaho for Best Employers by State (2021) and in the top 425 Best Employers for Women in the Nation (2021).

At Melaleuca, we manufacture and distribute over 400+ individual products that can help in the areas of Home Cleaning and Laundry, Supplements and Food, Personal Care and Beauty and many, many more! We distribute them directly to our members through a beautiful Online shopping experience and full-service catalog. Our products are carefully crafted for everyday use with the highest standards of safety, health, and wellness in mind.

Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.

Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits that include all you would expect plus some remarkable surprises, such as: