Sr. Systems Engineer, Network Services (CISCO ISE)

The Sr. Systems Engineer, Network Services at STS is responsible for project planning and design, implementation of new products, migration supervision, testing and documentation, and providing technical assistance to clients. This role requires the engineer to create detailed reports, ensure accurate configurations, and maintain the technological edge of our services.

To qualify for the Sr. Systems Engineer, Network Services position at STS, candidates should have a Bachelor's degree in a relevant IT field, 3 to 5 years of experience in systems engineering, and expertise in wireless LAN technologies, particularly with Cisco and Meraki solutions.

Essential skills for the Sr. Systems Engineer, Network Services role at STS include a strong command of English and Arabic, excellent written and verbal communication abilities, proficiency in wireless LAN technologies, troubleshooting skills, and the capacity to learn new technologies quickly.

STS is committed to the professional growth of its employees, including Sr. Systems Engineers. We encourage continuous learning through training programs, knowledge transfer initiatives, and exposure to emerging technologies, ensuring our team stays ahead in the ever-evolving IT landscape.

Candidates for the Sr. Systems Engineer, Network Services role at STS should be familiar with tools like the Ekahau Tool for Wi-Fi design, packet analyzers like Wireshark, and have a solid understanding of CISCO Identity Services Engine (ISE), as these are crucial for performance and troubleshooting.

When answering, highlight specific projects where you utilized CISCO ISE, detailing how you implemented security protocols and managed user access control effectively to enhance network services.

Provide a detailed narrative of the migration process, including planning phases, challenges you faced, and how you ensured minimal downtime, reinforcing your project management and technical skills.

Discuss your methods for continuous learning, such as following industry publications, attending conferences, or participating in online forums, demonstrating your commitment to professional growth.

Explain your approach to troubleshooting, focusing on systematic methods to identify issues, communicate effectively with clients, and provide timely resolutions, showcasing your customer service skills.

Outline key factors such as client requirements, site surveys, equipment selections, and security considerations to illustrate your comprehensive understanding of network planning.

Discuss your methods for creating detailed documentation, including implementation reports and test cases, ensuring clarity and accessibility for future reference and team collaboration.

Provide examples of how you've used packet analyzers to troubleshoot network issues, analyzing traffic patterns, and how it contributed to optimizing network performance.

Highlight the importance of regular updates, open dialogue with team members and clients, and how you use tools to facilitate clear communication throughout project stages.

Share a specific case where you've implemented security protocols, including the thought process behind your decisions and the positive impact it had on the network's integrity.

Discuss your training methodology, emphasizing hands-on experience, documentation, and support, demonstrating your ability to impart knowledge effectively.