Application/Production Support Engineer - Analytics
Company Description
About Us
SpectraMedix is at the forefront of transforming healthcare, empowering health plans and health systems with the tools and insights they need to provide better, more cost-effective care to the communities they serve. Our cutting-edge platform delivers advanced analytics that help organizations excel in the transition to new value-based payment (VBP) models.
By combining advanced technology with a team of seasoned experts, we provide a unique solution tailored to meet the needs of the healthcare industry during this critical phase of value-based care evolution. Our platform is strategically designed to guide health plans, accountable care organizations, and health systems in their journey toward achieving success in value-based payment initiatives.
We are committed to creating an environment where innovation thrives, employees are empowered to drive meaningful change, and every team member plays a key role in reshaping the value and quality equation in healthcare. Our organization’s long-term stability is grounded in this commitment, and we prioritize our employees' growth, well-being, and success as the foundation for a thriving future—both for them and for the communities we serve.
Diversity & Inclusivity
At SpectraMedix, we believe that diversity drives innovation and inclusivity fosters collaboration. We are committed to creating a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. We celebrate diverse perspectives and are dedicated to providing equal opportunities for all, regardless of race, gender, age, disability, or background. Join us in building a culture of belonging and mutual respect.
Job Description
What are we looking for
We are looking for a Analytics Implementation Engineer to manage Production Analytics Refresh activities and collaborate closely with the offshore development team. The ideal candidate should have strong SQL skills, experience with Tableau, and a solid understanding of production processes. This role requires adherence to project timelines and the flexibility to extend work hours when necessary.
Location: East Windsor, New Jersey (Hybrid)
Roles & Responsibilities
- Manage and execute Production Analytics Refresh activities.
- Work closely with the offshore development team to ensure smooth operations.
- Adhere to project timelines and extend work hours if required.
- Perform small code modifications using SQL.
- Maintain and manage Tableau workbooks and Tableau servers.
- Ensure smooth execution of production activities and processes.
- Prepare technical process documentation.
- Communicate effectively with various teams, including development, QA, and stakeholders.
- Refine, validate, and implement best practices for production analytics.
Required Experience
- Proficiency in SQL with the ability to make small code changes.
- Experience working with Tableau workbooks and Tableau servers.
- Prior knowledge of production activities and processes.
- Basic understanding of Java (preferred but not mandatory).
- Knowledge of SQL database & server management (a plus).
- Strong debugging and analytical skills.
- Ability to analyze logs and troubleshoot issues.
- Experience in handling Level 1/2 production issues.
- Familiarity with Agile methodologies, JIRA, and basic healthcare domain knowledge (a plus).
Non-Technical / Behavioural competencies required
- Strong verbal and written communication, technical articulation, listening, and presentation skills are essential
- Should have proven analytical and problem-solving skills
- Demonstrated expertise in prioritization, time management, and stakeholder management (both internal and external) is necessary
- Should be a quick learner, self-starter, proactive, and an effective team player
- Must have experience working under tight deadlines within a matrix organizational structure
Additional Information
All your information will be kept confidential according to EEO guidelines.
Average salary estimate
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At SpectraMedix, we're excited to add an Application/Production Support Engineer - Analytics to our innovative team in East Windsor, NJ! If you're passionate about utilizing advanced analytics to enhance healthcare delivery, this role is just for you. As an Application/Production Support Engineer, you’ll be managing and executing Production Analytics Refresh activities, closely collaborating with our talented offshore development team to ensure our operations run smoothly. Your strong SQL skills will come in handy as you perform small code modifications and expertly maintain our Tableau workbooks and servers. You will be instrumental in adhering to project timelines and will have the flexibility to extend your work hours when necessary. In this hybrid position, you'll also play a key role in producing technical process documentation, communicating effectively with various teams, and implementing best practices for production analytics. If you're an individual with a keen eye for detail, a strong analytical mind, and a desire to contribute positively to the healthcare industry, we would love to welcome you aboard. Join us at SpectraMedix where you can grow in your career while making a difference in the communities we serve. Together, we can ensure that value-based care initiatives succeed and ultimately transform healthcare for the better!
SpectraMedix helps payers and providers make the most of their journey to value-based payment. Our VBP Performance Suite supports health plans and provider organizations through an integrated suite of applications that streamline VBP contracting, ...
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