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Regional Director of Sales - Illinois

Company Description

At Spectrum Retirement Communities, we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, and discounts through Perk Spot.

Job Description

Salary Range: commensurate with experience

In this position, your main responsibilities will include driving the sales efforts for assigned communities in the region. This role is also responsible for hiring, training and coaching sales staff to ensure complete/full occupancy of the community. This position plays a vital role as a member of the senior leadership team and is instrumental in the development and execution of the strategic plan, future business policies and processes, and related business development activity.

  • Establish performance goals and monitor performance on a continual basis for all sales team members.
  • Work within established community budgets, ensure that each Sales team is achieving or exceeding projected occupancy and operating within budgetary guidelines.
  • Continuously monitor and appropriately address the resident population for shifts in preferences, values and attitudes using personal interviews, approved surveys, resident committees, suggestion boxes, etc.
  • Work with the ED to understand the community sales performance and how to direct sales staff effectively.
  • Conduct ongoing mentoring and onsite training for sales team.
  • Orient and onboard new team members, including training on sales techniques, sales tools and platforms.
  • Oversee all assigned communities’ sales reports and monitor data entry of lead information into appropriate systems.
  • Monitor call tracking, video content, social media, sales database notes and metrics to improve lead generation/management and sales.
  • Interview Sales team candidates and provide recommendations and critical insight to ED for hiring decisions.
  • Personally shop competitor communities in local primary marketing areas (PMAs).
  • Conduct onsite sales in the absence of a salesperson.

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

  • Regional/multi-property leadership experience required
  • Senior Living or Healthcare sales experience required
  • Strong system/software skills including: CRM, MS Excel, MS Word, MS Outlook.
  • Referral source – based marketing and long and short cycle sales experience.
  • Exceptional ability to analyze sales/market data and trends and apply that information for improved sales.
  • Typically, 60% travel, but may fluctuate. Flexibility required.
  • Must be able to communicate and function well in an interdisciplinary team.
  • Must be able to read, write, speak, and understand the English language.

Additional Information

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

#Spectrum

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Average salary estimate

$100000 / YEARLY (est.)
min
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$80000K
$120000K

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What You Should Know About Regional Director of Sales - Illinois, Spectrum Retirement Communities, LLC

At Spectrum Retirement Communities, we’re not just about providing a place to live—we're about fostering lives filled with great stories and endless possibilities. As the Regional Director of Sales for Illinois, your role will be pivotal in driving our sales efforts across various communities in the region. Your leadership will shine as you hire, train, and coach our dedicated sales staff, ensuring every community achieves its occupancy goals. You'll collaborate with our senior leadership team, engaging in strategic planning and tackling business growth head-on. If you have a knack for setting performance goals and monitoring the sales team to keep them in line with our community's financial goals, this is the perfect fit for you. Expect to analyze market data and apply insights for improved performance while also gathering resident feedback to continually enhance our offerings. Plus, with travel being an inherent part of the role, you’ll get to experience multiple communities firsthand, further enriching our service delivery. If you’re passionate about creating a caring environment for seniors and have a wealth of experience in sales leadership, we’d love for you to join our team and help us continue to redefine the narrative of senior living. Ready to make an impact at Spectrum? Let’s talk about your next chapter with us!

Frequently Asked Questions (FAQs) for Regional Director of Sales - Illinois Role at Spectrum Retirement Communities, LLC
What are the responsibilities of a Regional Director of Sales at Spectrum Retirement Communities?

As a Regional Director of Sales at Spectrum Retirement Communities, your primary responsibilities will include driving sales efforts for various communities, hiring and training sales staff, and ensuring full occupancy. You will monitor performance against established goals and work within the community budgets while addressing resident feedback to improve services.

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What qualifications are needed for the Regional Director of Sales position at Spectrum Retirement Communities?

To thrive as a Regional Director of Sales at Spectrum Retirement Communities, you will need regional or multi-property leadership experience and a background in healthcare or senior living sales. Proficiency with CRM systems and data analysis, as well as flexible travel capabilities, are also essential.

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What is the work environment like for the Regional Director of Sales at Spectrum Retirement Communities?

The work environment for the Regional Director of Sales at Spectrum Retirement Communities is dynamic and collaborative. You will be a key member of the senior leadership team, working closely with various staff to strategize and enhance community sales while fostering a supportive atmosphere.

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How does Spectrum Retirement Communities support career development for Regional Directors of Sales?

Spectrum Retirement Communities is committed to the growth of its team members. As a Regional Director of Sales, you will have access to ongoing training, mentoring opportunities, and resources to enhance your sales skills and leadership capabilities.

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What kind of travel is expected for the Regional Director of Sales at Spectrum Retirement Communities?

As a Regional Director of Sales at Spectrum Retirement Communities, you can expect to travel approximately 60% of the time. This travel includes visiting various communities to oversee sales efforts and ensure alignment with corporate strategies.

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How does Spectrum Retirement Communities prioritize employee wellbeing?

At Spectrum Retirement Communities, employee wellbeing is a priority. Full-time team members receive benefits such as medical, dental, and vision insurance, as well as a 401(k) plan and other perks designed to support a healthy work-life balance.

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What makes Spectrum Retirement Communities a good choice for employment?

Spectrum Retirement Communities offers a unique opportunity to make a significant impact in the lives of seniors while fostering a caring work environment. Our focus on compassion, hard work, and innovation creates a fulfilling workplace for professionals who share our values.

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Common Interview Questions for Regional Director of Sales - Illinois
What strategies would you implement to improve sales at multiple communities as a Regional Director of Sales?

In your response, discuss how you would assess current performance, set clear and achievable goals, and share examples of tailored marketing strategies, team training, and resident engagement initiatives that can drive sales.

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How do you approach mentoring and training your sales team?

Explain your philosophy on mentorship, emphasizing the importance of ongoing training, personal development, constructive feedback, and adapting training styles to suit individual team member strengths.

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Can you describe your experience with data analysis and how it has impacted your sales techniques?

Share specific examples where data analysis influenced your decisions, improved lead generation, or optimized sales strategies, highlighting the importance of continuously monitoring performance metrics.

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How do you balance the need for community engagement with the demands of meeting sales targets?

Discuss how building relationships with residents and families can enhance sales opportunities while emphasizing that satisfaction leads to referrals and long-term occupancy, thereby fulfilling both objectives.

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What challenges have you faced in a regional sales role and how did you overcome them?

Provide specific examples of challenges such as market competition, team dynamics, or budget constraints, along with the strategies you employed to navigate these challenges successfully.

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How do you stay current with industry trends in senior living and healthcare sales?

Talk about your methods for staying informed, such as participating in industry events, networking with professionals, and following relevant publications or training programs to stay abreast of trends.

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What tools and software do you find essential in managing a sales team effectively?

Discuss the importance of using CRM systems, data analytics tools, and communication platforms, providing examples of how those tools enhance productivity and sales performance.

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Describe a time when you successfully turned around an underperforming sales community.

Share a specific case where your leadership, strategic adjustments, and team collaboration led to significant improvements in sales figures, detailing the steps taken and the results achieved.

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How do you prioritize and manage your time when overseeing multiple communities?

Explain your approach to time management, setting priorities based on community needs, team workflows, sales events, and your travel schedule to ensure effective oversight of each location.

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What qualities do you believe are essential for a successful Regional Director of Sales?

Highlight qualities such as strong leadership skills, communication, adaptability, market insight, and a passion for enhancing senior living services, illustrating how they contribute to success in this role.

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Founded in 2003, Spectrum Retirement Communities, LLC is a management company of senior living communities. Spectrum offers Independent, Assisted, and Memory Care living communities. Spectrum Retirement Communities, LLC is headquartered out of Den...

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Full-time, on-site
DATE POSTED
November 24, 2024

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