Senior Account Executive

To apply for the Senior Account Executive role at Spinnaker Support, you need a Bachelor’s degree and at least five years of direct sales experience. Additionally, having two or more years of experience in selling SAP, JDE, or Oracle maintenance services is preferred. Strong communication and presentation skills, as well as familiarity with CRM systems like Salesforce, will also enhance your application.

As a Senior Account Executive at Spinnaker Support, your main responsibilities include selling third-party maintenance and technical support services, building and maintaining relationships with clients, conducting telemarketing campaigns to generate leads, developing sales opportunities, and managing your CRM database. Success in this role hinges on your ability to execute a consultative sales approach while collaborating with the marketing team.

The work environment for the Senior Account Executive at Spinnaker Support is 100% remote, allowing you the flexibility to work from anywhere on the West Coast US. We support a highly collaborative atmosphere where you are encouraged to be self-motivated, contribute ideas to improve sales strategies, and engage effectively with both team members and clients.

The most valuable sales experience for the Senior Account Executive role at Spinnaker Support includes direct sales experience, particularly in selling technical support and maintenance services for platforms like SAP, JDE, and Oracle. Additionally, having a proven track record of achieving sales quotas and the ability to build and maintain strong client relationships is crucial.

Yes, some travel may be required for the Senior Account Executive position at Spinnaker Support. While the role is primarily remote, the ability to travel for client meetings and presentations is essential to instill confidence in clients and foster strong business relationships.

In consultative selling, it’s essential to prioritize understanding the client’s needs. Start by asking open-ended questions to uncover their challenges, tailor your solutions accordingly, and illustrate how our services can add value. Emphasize your goal of building long-term relationships rather than just making a sale.

To generate leads, I have leveraged a combination of telemarketing campaigns, networking events, and social media outreach. I also believe in the power of referrals, so I always ask satisfied clients for introductions to other potential customers and utilize CRM tools to keep track of leads.

I once faced a challenging situation where a client was hesitant about switching from their current provider. I scheduled a comprehensive needs assessment, showcased our superior benefits through data and case studies, and maintained regular follow-ups. Ultimately, the value we offered convinced them to sign with us.

I prioritize tasks by categorizing prospects based on their sales stages and urgency. I use CRM software to monitor the pipeline closely and identify opportunities that need immediate attention. This structured approach allows me to ensure I meet my sales quota effectively.

I have extensive experience with Salesforce, where I’ve managed lead tracking, sales forecasts, and pipeline management. I utilize its reporting features to analyze sales performance and identify areas for improvement, which has greatly aided my decision-making process.

My background in direct sales, particularly in the technical maintenance sector, aligns perfectly with the needs of Spinnaker Support. I thrive in collaborative environments, can instill confidence in clients, and have a strong commitment to meeting sales quotas while providing excellent service.

To handle objections effectively, I focus on listening first. Understanding the client's concerns allows me to address them directly, providing facts and evidence that clearly demonstrate how our solutions can alleviate their pain points.

To stay motivated in a remote sales environment, I set daily goals and celebrate small victories. I also keep regular check-ins with team members and participate in virtual team-building activities. Maintaining a structured schedule helps me remain focused and driven.

I measure my sales performance using several key metrics, such as the number of leads generated, conversion rates, total revenue generated, and the average deal size. I also track my customer retention rates to ensure clients are satisfied and engaged.

I prioritize regular communication with clients through scheduled check-ins, updates about new services, and addressing any concerns they may have. Additionally, I aim to provide value where I can, whether that means offering helpful insights or presenting our new products that meet their evolving needs.