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Job details

Customer Service (Loans)

Splash Financial, a remote-first company, is seeking an experienced Loan Consultant to provide exceptional customer service.

Skills

  • Strong communication skills
  • Problem-solving mindset
  • Attention to detail
  • Customer-centric approach
  • Team collaboration
  • Adaptability

Responsibilities

  • Respond to inbound customer inquiries via phone, email, and chat
  • Guide customers through the loan application process
  • Share insights with management for continuous improvement
  • Ensure timely resolution of customer issues

Education

  • Associate or Bachelor’s degree preferred

Benefits

  • Comprehensive and affordable insurance benefits
  • Unlimited paid time off policy
  • 401(k) enrollment
  • 9 paid company holidays
  • Paid parental leave
To read the complete job description, please click on the ‘Apply’ button

Splash’s mission is to create a faster and less expensive financial world. NMLS #1630038

2 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
No info
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 10, 2024

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