Cloud Capacity Analyst, Cloud Capacity & Vendor Management (US Remote Available) - job 1 of 2

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role:

Our Fulfillment Operations and Engineering team is looking for a Cloud Capacity Analyst to support our Cloud Capacity and Vendor Management function. This role is for you if you possess a blend of technical skills and business knowledge, are attentive to detail, possess critical thinking, and have a passion for streamlining. Join a collaborative and growing organization where you can make a difference.

Responsibilities:

As Cloud Capacity Analyst you will be responsible for managing, optimizing, and reserving capacity across various cloud platforms, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). You will develop processes, and build standardization to forecast capacity for all the Splunk cloud consumption across the Cloud Service Providers by working with the cross-functional teams and their management.

Capacity Management

• Work closely with Cloud Service Providers to manage the reservation of cloud resources, such as virtual machines to ensure availability for both day-to-day business operations and for peak periods.
• Proactively identify and address capacity bottlenecks to ensure optimal Splunk cloud performance.
• Facilitate triage of any capacity-related issues by collaborating with internal and external stakeholders.

Cross-functional collaboration

• Collaborate with Splunk teams to assess current and future cloud capacity needs.
• Engage with various vendors to help reserve the capacity for Splunk cloud business-critical functions.
• Develop strategies for efficient capacity resource allocation and utilization.
• Provide enablement to teams on seamless adoption of improved reservation processes and tools.

Reporting and Oversight

• Implement recurring communications for leadership on ongoing cloud capacity programs.
• Provide updates to the leadership and the Splunk working teams about capacity reservation challenges across the organization.
• Create and maintain documentation of capacity reservations, metrics, and cost optimization efforts.
• Create documentation for processes, training, and operational support.

Requirements:

• Good interpersonal communication, both written and verbal, skills, including bridging communication between vendors and internal teams - Engineering, product, and information technology communities.
• Proven experience in driving large and small-scale programs that span the organization to completion.
• Ability to conduct process analysis, documentation, and improvement on cloud computing environments.
• Solid understanding of Cloud Service Providers (e.g., AWS, Azure, Google Cloud) and their offerings.
• Excellent analytical skills and detail-oriented approach with the ability to identify process gaps, and propose effective solutions while maintaining high accuracy in documentation.
• Prior experience with large vendor portfolios is advantageous.

Education: Got it!

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• Relevant certifications for process and/or operational improvement (e.g.: Six Sigma)
• Relevant certifications that showcase experience with CSPs (e.g.: AWS, Azure, GCP)

What We Offer You: Wow, I want that.

• A constant stream of new things for you to learn. We're always expanding into new areas and onboarding new vendors.
• A set of extraordinarily hardworking, innovative, open, fun, and dedicated peers, all the way from engineering, operations, IT, and QA to product management and customer support.
• Growth and mentorship. We believe in growing our team members through ownership and leadership opportunities.
• A stable, collaborative, and supportive work environment.

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $107,200.00 - 147,400.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $96,000.00 - 132,000.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $80,000.00 - 110,000.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.