Product Manager - Subscriptions Platform

The Subscriptions R&D team oversees the entire user journey on Spotify and ensures we engage with people in innovative ways, every step of the way. Our team grows Spotify’s audience by finding future listeners around the world and delivering the right value to them, at the right time.

ARC is a Studio in the Subscriptions mission, and our mission is to help listeners get the most out of what’s available to them, while enabling effective communications at scale, improving revenue, and guardrailing for retention. The close collaboration between product development, product design, engineering, and insights enables us to efficiently create meaningful features and services for millions of people around the world, resulting in joyful, long-lasting relationships with Spotify. Conversion is a Product Area in ARC focusing on the conversion user journey through paid product discovery and consideration surfaces, as well as activation and retention surfaces and levers to ensure our users enjoy the values they unlock in the tiers they join. As a Product Manager in ARC/Conversion, you will have the opportunity to have a significant impact on Spotify’s sustainable growth by helping new and existing users discover and convert to efficiently unlock the value .

• Build features for our internal tools and systems that support our internal business teams and other R&D teams in creating and surfacing the right products and promotions across our paid merchandising surfaces
• Define and drive product vision, strategy and metrics and own the squad level roadmap in one of the highest investment areas for paid products
• Work cross-functionally with engineering, design, product insights and business partners and collaboratively with other product teams to identify and drive opportunities for improved revenue and user experience
• Create a healthy and productive environment in your team through honesty, accountability, empathy and inclusivity.

• 4+ years product management experience in a user-centric business, preferably within ecommerce and/or subscriptions
• You understand how technology platforms are built and operate at scale and are able to break down complex systems and processes so they can be easily understood
• You have extensive experience in building vision and execution of technical platform teams
• You care deeply about the user experience and have extensive knowledge in design principles, U/X, quantitative and qualitative research
• You can synthesize a strategy, build a product roadmap, and are dedicated at performing to achieve your business goals
• You are comfortable facilitating planning and decision-making across several teams and know how to encourage and empower teams to get things done
• You have sound business judgment as well as ability to analyze qualitatively, quantitatively, problem-solve, and prioritize
• You have strong written and oral communications skills, and can clearly communicate to technical and non-technical partners at all levels

• Hybrid role based in our London office (average 2 to 3 days a week)