Scaled Sales Lead - Vendor Operations

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. 

We are looking for a Scaled Sales Lead to oversee vendor operations within our Emerging and Scaled Sales organization. This role will be responsible for managing vendor relationships and optimizing operations to drive efficiency and revenue growth across EMEA, North America, and JAPAC. Reporting to the Global Head of Revenue Programs, this position is a full-term role and is based out of NYC.

• Lead vendor operations to drive new business sales, scaled account management, and onboarding among SMBs in EMEA, North America, and JAPAC.
• Develop and implement strategies to optimize vendor operations and improve sales performance across all stages of the customer lifecycle.
• Collaborate with the vendor team to design and execute outbound sales playbooks, as well as customer onboarding processes.
• Train sales leadership at vendor sites on Spotify Ads, sales best practices, and effective account management techniques.
• Utilize data and analytics to manage sales funnels, customer engagement, and identify opportunities for improvement.
• Work cross-functionally to streamline processes and drive efficiency across the sales cycle, including customer onboarding and account management.

• A min of 7+ years of relevant professional experience, ideally in advertising sales, new business sales, scaled account management, and/or vendor management.
• Proven track record of leading teams to achieve and exceed revenue goals.
• Deep understanding of SMB sales and experience designing scalable sales strategies, account management processes, and customer onboarding procedures.
• Experience managing vendor relationships and optimizing operations for efficiency.
• Strong analytical skills and ability to translate data into actionable insights.
• Fluent in English; additional languages spoken in EMEA or JAPAC regions are a plus.

• This position will be based in New York

The United States base range for this position is $102,729 - $146,756 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.