Senior Product Manager

Who We Are:
Spring Venture Group is a leading digital direct-to-consumer sales and marketing company with product offerings focused on the senior market. We specialize in distributing Medicare Supplement, Medicare Advantage, and related products via our family of brands and dedicated team of licensed insurance agents. Powered by our unique technologies that combine sophisticated marketing, comparison shopping, sales execution, and customer engagement – we help thousands of seniors across the country navigate the complex world of Medicare every day.

OVERVIEW

As a Senior Product Manager, you will be responsible for defining and championing the vision, strategy, roadmap, and success of one or more SVG products or product areas. You will work closely with a cross-functional team of engineers, designers, and other stakeholders to discover and deliver products that are valuable to our customers, viable to operate, and feasible to build. 

This person would be working a flex schedule, working some days in our KC office.

ESSENTIAL DUTIES

The essential duties for this role include, but are not limited to:

• Deeply understand customer needs: Conduct user research, analyze customer data, and gather market insights to identify and validate customer problems and unmet needs.
• Understand the business and regulatory environment: Understand the SVG business model, processes, and financial metrics and manage the compliance of products within the regulatory landscape.
• Define product vision and strategy: Develop a clear and compelling product vision and strategy that aligns with the overall company strategy and addresses key customer needs.
• Run product discovery: In collaboration with UI/UX designers, conduct customer interviews, usability testing, and A/B testing to validate hypotheses and inform the product roadmap.
• Manage the product roadmap: Create and maintain a prioritized product roadmap that outlines the key outcomes and features required to achieve the product vision.
• Define product requirements: Work with delivery teams to translate user needs and business requirements into detailed user stories and acceptance criteria. Own the relationship and integration of 3rd party tools related to assigned products.
• Collaborate with cross-functional delivery teams: Work closely with engineering, design, and other stakeholders to ensure that the product is built, designed, and launched effectively through Agile development processes.
• Analyze product performance: Track key product metrics, analyze user behavior, and identify areas for improvement.
• Communicate effectively: Engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
• Be a product evangelist: Promote the product internally and externally, and act as a champion for the customer.
• Foster a culture of innovation: The Product Manager understands that consistent innovation is the result of each member of the product team contributing their passion and their ideas and fosters a culture in support of that.
• Perform other duties and responsibilities as assigned.

POSITION REQUIREMENTS

The requirements to fulfill this position are as follows:

• Bachelor’s Degree in Business Administration, Computer Science, Information Systems or related discipline; or relevant work experience
• 5+ years relevant work experience
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.
• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgment to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
• Proficient in understanding a variety of Agile methodologies
• Proficient in using project or product management software
• Strong attention to detail and accuracy with excellent written, verbal, and interpersonal communication skills, specifically with the ability to explain technical concepts to non-technical staff
• Agile certifications preferred, not required
• Salesforce experience preferred, not required

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Competitive Compensation
• Medical, Dental and vision benefits after a short waiting period
• 401(k) matching program
• Life Insurance, and Short-term and Long-term Disability Insurance
• Optional enrollment includes HSA/FSA, AD&D, Spousal/Dependent Life Insurance, Travel Assist and Legal Plan
• Generous paid time off (PTO) program starting off at 15 days your first year
• 15 paid Holidays (includes holiday break between Christmas and New Years)
• 10 days of Paid Parental Leave and 5 days of Paid Birth Recovery Leave
• Annual Volunteer Time Off (VTO) and a donation matching program
• Employee Assistance Program (EAP) - health and well-being on and off the job
• Rewards and Recognition
• Diverse, inclusive and welcoming culture
• Training program and ongoing support throughout your Venture Spring Venture Group career  

Security Responsibilities:

• Operating in alignment with policies and standards
• Reporting Security Incidents Completing assigned training
• Protecting assigned organizational assets

Spring Venture Group is an Equal Opportunity Employer