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Job details

SR Claims Rep Bodily Injury (Remote Workers)

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Essential Job Functions and Responsibilities

Investigates and maintains claims:
- Reviews and evaluates coverage and/or liability.
- Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, reports, or other documents) in the investigation of claims.
Works toward the resolution of claims files, and may attend arbitrations, mediations, depositions or trials as necessary.
May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
Conveys moderately complex information (coverage, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
Ensures that claims payments are issued in a timely and accurate manner.
Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
May provide guidance and assistance to lower level positions and other functional areas.
Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree or equivalent experience.

Field of Study: Liberal Arts, Business or a related discipline.

Experience: Generally, 3 to 5 years of related experience.

This job is non-exempt in California

Scope of Job: Works within significant limits and authority on assignments of higher technical complexity and coordination. Possesses demonstrated technical knowledge and skills, including product and industry, reflective of successful progression through various job family levels. Performs work under general supervision.

Physical Requirements

Requires prolonged sitting.
Requires continuous use of computer.
May lift, carry, push, or pull objects up to 10 lbs.
Requires regular and predictable attendance.

Physical Requirements for employees in the Crop Business Unit

Requires continuous and prolonged walking and standing.
Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs.
Requires frequent climbing, bending, twisting, stooping, kneeling and crawling.
Requires overhead reaching and grabbing.
Requires regular and predictable attendance.
Requires ability to conduct visual inspections.
Requires work outdoors, in inclement weather conditions.
Requires frequent travel.
May require ability to operate a motor vehicle.

Business Unit:

National Interstate

Salary Range:

$0.00 -$0.00

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits.

National Interstate Glassdoor Company Review

4.0