Sr Data and Reporting Analyst

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters

• Design, develop, and deliver analytic reports, data visualizations, and metrics which extract meaningful insights for senior leadership and cross-functional teams to better understand and improve business performance
• Continually refine, enhance, and automate processes and reports utilizing BI/Dashboarding tools such as Cognos, PowerBI, and ServiceNow
• Provide direction to and mentor Analysts on the team
• Support and guide the team in the development of dashboard front-end reporting capability for executive reporting that provides metric trending and analysis summarized for executive-level consumption
• Provide and seek training and mentoring from peers for cross-functional growth, learning and career development
• Assist in facilitating group meetings by working with business owners across the organization, as well as other key stakeholders, to drive operational standards, ensure business value of metrics & KPI's, and align best practices
• Create, implement, and manage tables/views in the Data Warehouse, write SQL/DAX queries used for front-end applications, review query performance, optimize code, perform data quality checks for data migration from server to server, as well as data validation of all reports/analysis
• Must be able to perform data collection processes, troubleshoot SQL or DAX code issues, filter/cleanse data, verify data integrity through QA, as well as maintain deep understanding of data and information resources
• Deep understanding of SQL and Oracle database technology and design concepts
• Knowledge of information technology systems, infrastructure and operations
• Working knowledge of ITIL practices
• Highly skilled in data analytics and data visualization
• Advanced computer skills, including, but not limited to SQL, MS Excel, PowerBI, Cognos, SharePoint, VBA, MS PowerPoint and MS Access
• Excellent verbal and written communication skills with the ability to work directly with senior level management
• Strong analytical skills and ability to draw conclusions based on data
• Must take initiative to explore best practices, keep up-to-date with technology changes & training related to reporting and analytics
• Ability to understand GM Financial’s business; apply knowledge and critical thinking skills in day-to-day problems and solutions
• Must be able use appropriate analysis, judgment, logic, and communication methods when solving problems and making decisions
• Strong organizational, time management and project management skills
• Ability to formulate action plans and timelines and execute plans
• Self-motivated, with the ability to lead and manage multiple projects and deadlines, with minimal supervision
• Creative and innovative thinker, willing to explore ideas and make impacts, improvements, or change
• Capable of working both independently and as a contributing team member, to meet team and department goals
• At all times, maintain confidentiality and protect the privacy of information

• Bachelor’s Degree in related field or equivalent experience require
• 4-6 years of experience with relational databases and BI tools require
• 4-6 years of experience designing and developing analytic reporting require
• 4-6 years of experience identifying and developing metrics and KPIs require
• Experience developing ServiceNow reports preferred