Sr Project Manager, CRM

Morning Brew is a media company that covers the business news and narratives shaping our world. The companies, the people, the workplace, the economy — we nerd out on this stuff, and we’re dedicated to helping our audience navigate it all in a way that informs and entertains.

The Morning Brew team is clever, creative, and growing fast. Want in? Read on.

Here's what you'll be working on:

- Lead the solutioning, administration and implementation of a proprietary CRM system that connects workflows across the company

- Create short- and long-term operational roadmaps (incl. budgeting and resource allocation) that address current needs as well as futureproofs processes

- Conduct system trainings and ensure ongoing CRM adoption by new and existing employees, with varying degrees of technical knowledge.

- Assist teams in QA processes, resolve key questions and lead troubleshooting 

- Manage cross-functional relationships with operations leaders and teams across the company (Product, Editorial, Growth, Revenue, etc.) and external vendors to ensure CRM processes are optimized and to implement relevant recommendations

- Maintain a centralized repository of processes and improve processes to minimize complexities and optimize to promote effective operations

What makes you qualified?

- Bachelor's Degree in Marketing, Business, Economics, Computer Science, Data Analytics or related quantitative field.

- 3-5+ years experience with CRM management. Bonus if experience comes from media or a fast growth startup environment.

- Excellent communication / collaboration skills: role involves building strong relationships across the organization and communicating / presenting ideas clearly to cross-functional and technical teams

- You have a strong problem-solving track record – you’re able to think critically through unique problems with no set playbook and quickly implement a path to a solution

- Demonstrated project management skills including the ability to create timelines and prioritize needs accordingly

What else are we looking for?

Character and integrity rank pretty high on the list. Our team is guided by our core values:

How We Treat Each Other:

·       Respectful Candor -- We believe that engaging in timely, constructive, and open discourse is an act of respect that makes for a more transparent and productive work environment.

·       Empathy -- We establish a strong partnership of trust with our co-workers and partners. We build human connections in order to understand each other.

·       Inclusivity -- We strive to celebrate and welcome people of diverse backgrounds and cultures. Differing perspectives help us make better decisions and have more fulfilling experiences.

How We Treat Our Work: 

·       Curiosity -- We learn every day through deliberate inquiry and exploration. We re-examine assumptions to be a better company, offer better products, and become better colleagues.

·       Accountability -- We celebrate our successes and own our failures. Taking responsibility for our actions allows us to learn from our experiences.

·       Bias Toward Action -- We know speed matters in business so we embrace quick and calculated risk-taking. We understand that many actions are reversible and therefore we are solutions-oriented, even when facing obstacles and challenges.

·       Challenger Mentality -- We don’t allow ourselves to be comfortable with our success. We are hungry to become the best and create more value for our audience.

·       Clarity of Purpose -- We understand the “why” in our work, which helps us to operate at our highest level of performance and efficiency.

Perks:

While being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer.

Unlimited sick and vacation time: And by “unlimited,” we mean absolutely unlimited.

Remote-work friendly: Work from home, work from the office, work from the moon — you decide.

401(k) employer match: We want to help you prepare for the future, now. 

Premium healthcare plans: Your health matters!

Annual learning credit: Want to learn something new? We'll pay for it.

Morning Brew is committed to building a diverse and inclusive team that’s representative of our audience.