Job details

Sr Systems Analyst (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What you'll do here:

We are looking for a Sr. Systems Analyst who will play a key role in the Cengage Work Technology Team.

Collaborate multi-functionally with product and subject area owners, user experience experts, technology, and other partners to explore concepts and discover needs through customer and user research
Establish a common understanding of project requirements that address platform needs using contextually appropriate requirement modeling techniques
Work with business partners across business functions to find common needs and/or clarify gaps in aligning project requirements
Understand our organizational strategy and work with team members to identify and define priorities appropriately
Drive multi-functional prioritization and planning sessions in and between business units
Develop comprehensive user stories, logical design diagrams and a prioritized backlog to engage development teams in addressing identified needs
Mock-up, review and validate associated user interface designs
Gain empirical working knowledge of product capabilities offered by our platforms
Negotiate and build alignment among competing parties and priorities, ultimately driving teams to effective decisions
Possess and use outstanding oral and written communication skills, capable of addressing technical and non-technical audiences at a variety of organizational levels
Think logically, critically, and constructively about complex problems, clearly communicate findings of analysis, and propose solutions that address explicit and implicit needs
Manage and interact with multiple vendors and their third-party solutions
Ensure system functionality documentation is complete and up to date after each release/enhancement
Support User Acceptance Testing (UAT) with end users or business partners

Skills you will need here:

Five or more years work experience in technology-focused environments
Solid technical background or equivalent degree
Solid experience in multiple-workstream analysis and interdependencies
Solid experience in an analyst or comparable role in an Agile development environment
Good communication and facilitation skills

Skills we prefer:

Experience working in data analytics and master data management
Experience in digital education or Cengage Learning businesses units
Experience with requirements, development, and project management tools (e.g., Aha, JIRA, Wrike, Trello, Smartsheet)

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view

Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen

and

Equal Employment Opportunity is the Law notice

by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

accommodations.ta@cengage.com

or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$73,400.00 - $117,400.00 USD

Cengage Group Glassdoor Company Review

4.1

Cengage Group DE&I Review

4.3

CEO of Cengage Group

Michael Hansen

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By Cengage Group

We provide quality, digital learning experiences that help students lead choice-filled lives. We’re always looking for ways to innovate and evolve to meet the needs millions of learners. Our employees have a direct impact in helping students arou...

FUNDING

INDUSTRY

TEAM SIZE

LOCATION

Hybrid, based in Mason, OH

DATE POSTED

April 14, 2023