Job details

Sr Tech Specialist – Petrophysics

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Reporting to SSE Customer Support and Training Manager, you are primarily responsible to provide Aspen Geolog, Opslink and Sysdrill software support and training to our users in Asia Pacific.

You are expected to travel on a regular basis to countries in the region to deliver training and onsite support.

Your Impact

Supports clients locally or remotely by helping them to get and/or maintain access to AspenTech SSE products software and workflows, properly using all internal company procedures and systems for support, tracking and reporting, escalating issues of greater complexity to R&D if needed.
Develops long-term relationships with the user base you are assigned to support, learning about their concerns and their challenges, and working as a team with our Sales and Solution Consulting teams to solve them with our software.
Works proactively with Sales and Solution Consulting teams to support sales efforts.
Expands knowledge of onsite and remote support standards, troubleshooting techniques, as well as use company´s knowledge base to better execute tasks.
Participates and contributes content to knowledge development and/or training programs through the organization and hosting of training or workshops activities
Participate in local industry events and tradeshows (as needed).

What You'll Need

First degree in a Geology or Geoscience related studies
Minimum 5 years’ experience as Petrophysicists in E&P industry, working for an oil company, services, or software company
Software ability: Good working knowledge of at least one exploration and production software suite or similar software
Client interface: A proven ability to manage customer expectations.
High level of English, both verbal and written
Strong organizational and interpersonal skills
Strong analytical problem-solving skill
Prior knowledge of Paradigm applications in particular Geolog would be an asset
Experience in Python or Shell scripting is an added advantage
Must be able to travel

By AspenTech

AspenTech is an AI-powered software company helping the world’s leading energy, chemical and engineering companies succeed in their digital transformation, making their operations more efficient and reducing impact on the environment. At AspenTech...

1 jobs

INDUSTRY

Computer Hardware Development

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Bedford, MA

DATE POSTED

July 23, 2023