Sr. Data Developer (Remote), Experian Consumer Services

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

Experian Consumer Services provides credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach. This group is divided into two divisions; the Direct-to-Consumer team provides these solutions directly to consumers while the Partner Solutions team empowers companies to provide these solutions to their consumers.

Whether it is directly through our apps/websites or via one of our partners, consumers now have direct access to valuable credit education and identity protection solutions that help them protect their personal information. We are also the leader in Global Data Breach services, helping businesses for over 15 years.

Experian is the power behind the data. As the leading holder of consumer and business credit data, we're transforming data into solutions that advance industries, move companies forward, and improve the lives of millions of consumers around the world. Putting the customer at the heart of what Experian does is the foundation of its strategy, which is why the company is putting a lot of emphasis on building an industry-leading Customer Relationship Management (CRM) function to spearhead this movement. We are looking for an experienced, detail-oriented, Sr. Data Developer supporting data-driven marketing & innovation. Our ideal candidate is a hands-on problem solver with a passion for data quality, to work collaboratively on data-driven solution designs and development initiatives supporting customer marketing and service communications.

Reporting to the Manager of CRM Operations Data Management, the Sr. Data Developer will join a team focused on data and processes supporting high-volume and personalized outbound interactions. The scope of work includes working in partnership with CRM Program Managers and IT stakeholders to understand the business needs, underlying data, and tools used in the deployment of email, SMS and mobile push communications. As a Sr. Data Developer, you will develop production-level SQL code, analyze data flows and discrepancies, automate data quality monitoring, and enable error notifications. Additionally, you will become immersed in our CRM Ops application stack including SalesForce Marketing Cloud, Alteryx, and Campaign Management tools.

What you'll be doing:

• Conduct data discovery and analysis in support of new Experian Consumer Services (ECS) digital products and programs
• Investigate data errors/discrepancies and SQL job/file transmission failures
• Define data requirements/design in support of ECS consumer products and outbound marketing programs
• Develop source to target data mapping and data flow documentation
• Develop well documented, performance optimized SQL scripts for production deployment
• Troubleshoot and update existing SQL jobs that error/time out or require performance tuning
• Create job monitoring automation and error notifications
• Draft and present data design solutions/recommendations to tech and business teams
• Learn new tools and become a power-user of applications including SalesForce Marketing Cloud, Alteryx, Jira, Confluence, Lucid Chart and Unica Campaign
• Support CRM Ops center of excellence. Identify innovation opportunities, inefficiencies and opportunities for additional automation
• Liaise with cross-functional teams including Technical Teams, Business Intelligence/Data Warehousing, Analytics, Web Operations, Legal, and Marketing

What your background looks like:

Required:

• 5+ years of experience in data development using large data sets
• 5+ years of hands-on expert-level experience developing SQL code
• Experience with Python/Pyspark
• Experience across all stages of data analysis, design, and development
• Experience in Data Management/Design Structures/Approaches - OLTP, OLAP, Dimensions, Facts, and Data modeling
• Programming background (e.g., C/C++, Java, Cobol)
• Ability to troubleshoot, isolate errors, optimize performance, and create standardized, modular, and reusable code where applicable
• Work with data engineers and product developers to help identify and resolve data problems
• Ability to analyze and understand previously developed SQL Logic and data workflows
• Strong knowledge in data validation and transformations across source to target systems
• Expertise in SQL development and complex SQL queries for validation
• Able to understand and generate data flows and data models
• Ability to develop test strategy, test plan/design, and execute test cases
• Strong analytic, problem solving and critical thinking skills
• Strong written and verbal communication skills
• Exceptional attention to detail and quality
• Able to work independently while being team-oriented and collaborative in nature
• Professional and courteous in all business interactions
• Ability to accommodate Pacific Time Zone workday (with some flexibility provided)

Preferred:

• Overall knowledge of CRM technology infrastructure and how different tools/services/functionality integrate and facilitate data-driven marketing
• Customer-centric data design and development
• Experience in outbound campaign management
• Familiarity with the AWS data stack – (e.g. Redshift, S3, Dynamo)
• Proficiency with Github (or other version control management practices)

Perks:

• Visa sponsorship is available for this position
• This role can be 100% remote long-term or you can work out of one of our offices
• 20 days of vacation accrual annually, five sick days, and two volunteer days (plus twelve paid holidays)
• Competitive pay and comprehensive benefits package, with a bonus target of 15%
• Flexible work schedule
• People-focused culture where personal and professional growth is prioritized
• Recognition and celebration of performance and achievements
• Power to bring your whole self to work – where your differences and values will be respected and celebrated
• Employee Resource Groups set up and run by employees, for employees. These networks build, celebrate, and further understanding of the diverse identity and experiences within Experian, in support of our commitment to diversity and inclusion
• International network of peers; mentorship programs

All your information will be kept confidential according to EEO guidelines.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!

Experian Careers - Creating a better tomorrow together

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