Job details

Sr. Information Systems Engineer - Linux

Senior Information Systems Engineer- Linux– Hybrid | Cary, North Carolina

Nice to meet you!

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.

About the job

We’re looking for a Senior Information Systems Engineer-Linux to provide IT support of Hosted SAS Solution on-prem and in the cloud. This role will use your communication and technical skills to support both internal and external customers. You will help maintain Service Level Agreements and Operational Level Agreements by fulfillment of delivery items, as well as identifying and recommending solutions to improve the performance, reliability, and standardization of our hosted solutions.

As an Information Systems Engineer, you will:

Perform daily Linux administrative activities for all hosting servers including analyzing, installation, maintenance, adjustments, and general troubleshooting in multiple environments, including a secure regulated environment.
Develop, leverage, and discover opportunities for automation within the hosted customer environment in a manner that meets technical and regulatory requirements.
Utilize ServiceNow ticketing system to address and resolve customer concerns and requests.
Work collaboratively within the team and other SAS teams to fulfil requests and resolve issues.
Maintain knowledge of diverse infrastructure architecture, security policies, standards, and consistently apply those practices.
Troubleshoot hardware, software, and performance problems while developing step-by-step documentation.
Participate in a 24x7 on-call rotation.

Required Qualifications

Minimum 8+ years of experience in a heterogeneous, dynamic, customer-focused environment.
Minimum 4 years of experience with RedHat Enterprise Linux or other Linux distribution.
Support experience with virtualization technology (VMware) and/or public cloud providers (AWS/Azure).
Wide breadth of experience with infrastructure architecture including servers, networks, storage, and backup, with a strong understanding of how everything fits together.
Experience with any scripting language (Bash preferred)
You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Preferred Qualifications

Collaborative team experience with superior problem-solving skills.
Experience with LDAP or Microsoft Active Directory integration within UNIX/Linux
Familiarity with NIST and/or ISO standards, or work experience in regulated industries such as government, health care, and financial institutions.
Experience in a hosting environment or with applications such as Nginx, Squid, Postfix, etc. and the networking glue that binds them together.

World-class benefits

Highlights include...

Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
Onsite Health Care Center (HQ) that’s free to employees and covered family members.
Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
An industry-leading 401k plan.
Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
Volunteer Time Off, parental leave and unlimited paid sick days.
Generous childcare benefits for all full-time employees

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Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

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CEO of SAS

Jim Goodnight

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By SAS

Our mission at SAS is to empower and inspire with the most trusted analytics - to transform a world of data into a world of intelligence. We aim to connect analytics and advocacy to create something new, better, purposeful and lasting. Constantl...

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INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE

10000+

LOCATION

Hybrid, based in Cary, NC

DATE POSTED