Job details

Sr. Manager, Community & Strategic Programs

Overview:

The Sr. Manager, Community & Strategic Programs will act as a utility player, driving key solutions and initiatives across the organization. This position will be accountable for delivering outcomes in line with corporate objectives and will be responsible for critical projects on behalf of the SVP of Technical Support , including Ascend and iCIMS Community initiatives. You will serve as a liaison with executives and business stakeholders to ensure organizational goals are met within scheduled timelines and budget. You will work in close collaboration with other departments within Operations, as well as with the Sales, Marketing, Labs, and Finance functions within iCIMS. The position reports into the SVP of Technical Support.

About Us:

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.

Responsibilities:

Manage the successful delivery of strategic initiatives that include new functions to be delivered to our customers through the iCIMS Community, as well as other complex system projects
Implement and execute large organizational, cross-functional enterprise-wide initiatives
Implement repeatable and/or automated processes to track and report on the successful delivery of projects and initiatives against business case/plan, budget and timelines
Bring expertise or identifies subject matter experts in support of multi-functional efforts to identify, interpret and produce recommendations and plans based on company and external data analysis
Partner with SVP Tech Support office to ensure alignment on key initiatives
Monitor project status to ensure meaningful progress, drafting and distributing periodic dashboards and reports for leadership and stakeholders
Analyze findings and results, measure impact, and remove any roadblocks with new actions or alterations that are necessary
Ensure planning and communications cascade appropriately from a high strategic level down to an operational level for full visibility and alignment across the business
Develop as a future leader of the organization by working through different projects and areas of the business with a deep level of expertise on how best to drive impact at iCIMS

Qualifications:

4+ years of professional experience in project work, consulting, product management, finance, or technology with Enterprise level organizations
Experience planning and implementing key strategic initiatives in a complex and fast growing organization
High degree of comfort managing multiple, competing priorities in ambiguous environments
Analytical and ambitious with a desire to learn and grow rapidly
Structured thinker, with strong organizational and communication skills, both oral and written with the proven ability to effectively translate complex ideas and tailor key messages to multiple audiences
Creative problem solver with the ability to identify real obstacles and viable solutions
Nimble process and project manager who knows how to achieve outcomes
Business insight and problem-solving skills with the ability to influence change
Strong customer commitment and demonstrated experience establishing a “Customer Experience” culture in support of all the business functions
Ability to collaborate across departments, influence senior leaders where appropriate, react to change appropriately

Preferred:

Experience with Salesforce or another Customer Relationship Management software preferred

EEO Statement:

iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com.

Compensation and Benefits:

Compensation will be based upon experience.

Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits

By iCIMS

To passionately deliver the world’s leading Talent Cloud, empowering organizations to build the best teams and a winning workforce that delivers transformative results.

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FUNDING

Growth

INDUSTRY

Computer Hardware Development

TEAM SIZE

501-1000

LOCATION

Hybrid, based in Holmdel, NJ

DATE POSTED