Sr. Manager, Consumer Programs

Senior Manager, Consumer Programs

Remote in Pacific time zone

About AutoGrid

The world’s leading energy companies turn to AutoGrid to integrate all distributed energy resources, turn on new revenue streams and drive deeper engagement with their customers. Our suite of Energy Internet applications allows utilities, electricity retailers, renewable energy project developers and energy service providers to deliver clean, affordable and reliable energy in a distributed energy world.

How do we do this? By pioneering the science of flexibility management. This innovative approach enables energy providers to mine the Energy Internet’s rich data lode to extract flexible capacity from distributed energy resources. In turn, flexible capacity can be used to balance energy supply and demand in real time, increase the productivity and value of energy assets, and deliver new energy services to customers.

Established at Stanford University in 2011, we have assembled a team of world-class software architects, electrical and computer engineers, data scientists and energy experts who apply cutting-edge analytics and in-depth energy data science to solve the world’s most critical energy problems.

The Opportunity

Work with our VPP customers, the operations team, and our OEM partners to recruit homeowners into various energy programs.

You will:

• Ensure homeowners that have expressed an interest in the program will have access to all program details and have their questions answered
• Ensure proper registration of the homeowners into the program by following the regulations and mandates
• Ensure program performance is aligned with the overall financial objectives
• Be prepared to respond to homeowner issues
• Interface with the OEM partners for registration, performance, incentive processing as needed
• Work closely with the internal Market Operations team

Key qualifications and expectations for this role include:

• 5 to10 years of experience in the renewables energy space
• 3-5 years of interaction with consumers
• Impeccable organization and attention to detail, with ability to manage multiple simultaneous work streams efficiently and effectively.
• Great interpersonal and communication skills
• Strong knowledge of typical utility energy savings programs
• Good understanding of various residential DER technologies
• Proficiency with common business productivity software (MS Office, Google Workspace, JIRA ticket tracking systems, and project management tools)
• Creative and resourceful in developing and applying solutions to problems in real time
• Comfortable and proficient in reporting and presenting to senior stakeholders both within AutoGrid as well as external customers
• Must already have permission to work in the US permanently

Preferred qualifications:

• Familiarity with electricity revenue and settlement metering and associated regulations in CAISO
• Conversional in Spanish

Benefits and Perks

• Working with a smart, collaborative, and fun group of people solving big important problems
• An exciting atmosphere, and an outstanding work/life balance
• Beautiful, spacious, modern office in Redwood Shores
• Flexible hours and choice of computer (Mac or Windows)
• Competitive salary and equity
• Competitive health care, dental, and vision coverage
• Excellent 401(k) and flexible spending plans
• Three weeks of paid time off annually, in addition to 10 paid public holidays
• Life, short term and long-term disability, supplemental, and AD&D insurance
• Commuter transit, parking, biking, vanpool and park & ride benefits

AutoGrid is an equal opportunity employer. We do not make hiring, employment or promotion decisions based on race, religion, color, sex, age, national origin, ancestry, sexual orientation, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

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