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Sr. Network Engineer - job 1 of 2

Overview:
WHO WE ARE
Xactly has helped thousands of companies and millions of sellers around the world beat their revenue targets. Using the Xactly Intelligent Revenue Platform, leaders look past the current quarter to create revenue streams for long-term growth. It is the only solution that aligns seller behavior with boardroom strategy to create a resilient, predictable and profitable business.

We deliver this 100% cloud solution by unleashing human potential. Our employees live our CARE values by focusing on customers’ success and treat every user of our products as a member of our family. Every one of us is accountable to keep our word, own our mistakes and show up with an optimistic spirit. We respect each other and value the differences that make us diverse. And we strive for excellence in everything we do - from the innovation in our products to the fun at our events.

THE OPPORTUNITY
We count on our IT team to work in close alignment with all internal business units to provide excellent IT support and solutions to our global user community and on-site support in the Denver office. As the IT Network Administrator for Xactly, you will be primarily responsible for Xactly’s global network, firewalls, and wireless configurations, ensuring 24X7 uptime for local network and VPN portals. It is critical that this person must understand networking, VPN technologies, and be able to implement a secure network with multiple subnets and diverse systems. You will also need to be proactive in securing all the logical business systems and intellectual property behind the firewall. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related corporate infrastructure. In addition, you will provide overlap support for local servers and clients to the system administrators.

The technology landscape is evolving, and the person in this role participates in technical research and development to enable innovation. This person will work closely with other administrators on the Infrastructure team to ensure that all corporate systems, and related procedures adhere to the Vision of Xactly as set out by the VP of IT. You may also take on projects and be responsible for all phases,including definition, analysis, design, build, testing and change management. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.

THE TEAM
Xactly’s IT team is a tight-knit global team, looking to expand our capabilities and add efficiencies to processes. We are always looking for individuals with diverse backgrounds, the hunger to achieve, and the openness to learn new ways of solving problems. Our team’s goal is to set our internal customers up for success by providing a means to directly impact the bottom line of the business.

THE SKILL SET
  • Excellent customer service, time management, communication and organizational skills.
  • High degree of personal integrity and professionalism, and can work effectively with minimal supervision in a collaborative environment.
  • Comfortable working cross-functionally within an organization and completing administrative tasks.
  • Bachelor degree or equivalent.
  • 3+ years experience in all areas of local and wide area networks management and administration including configuration, setup, troubleshooting, planning, designing, implementation, and user support; experience supporting firewalls and virtual/wireless network appliances.
  • High degree of personal integrity and professionalism.
  • Able to adapt to a constantly changing environment.
  • Experience with Junos OS.
  • Experience with Palo Alto Firewalls.
  • Experience with Aruba Wireless Controllers a plus.
  • Experience supporting and troubleshooting multiple network technologies (switches, firewalls and wireless).
  • Experience administering virtual networking interfaces in cloud environments including AWS, VCenter, and HyperV a plus.
  • Responsibilities include working in an on-call role which may include evenings and weekends with little advanced notice.

WITHIN ONE MONTH, YOU’LL
  • Develop a working relationship with the VP of IT.
  • Work with the System Administrators to learn the systems we use, and policies and procedures.
  • Explore the network topology and become familiar with the existing structure.
  • Become familiar with existing wifi networks, existing LAN and WAN.

WITHIN THREE MONTHS, YOU’LL

  • Understand the global topology and be able to maintain and recommend improvements.
  • Troubleshoot and resolve issues with existing network issues.
  • Work with the IT team on project planning and scope exercises to continuously secure our network.
  • Be able to document all switch configurations, wifi configurations, and create a network diagram and topology for reference.

WITHIN SIX MONTHS, YOU’LL

  • Provide guidance on network design, network hardening, and scalable upgrades.
  • Ensure best practices are in place for new and existing networking use cases.
  • Make strategic recommendations for processes around hardening and maintaining our network, while
improving end-user experiences.

BENEFITS AND PERKS
  • Comprehensive insurance coverage (including pet insurance!)
  • Flexible time off and sick days
  • Short-term disability, long-term disability, maternity and parental leave
  • Gym/fitness reimbursement and tuition reimbursement
  • Flexible savings account and health savings account
  • Paid holidays and up to 3 days paid community and volunteer leave
  • Life and AD&D insurance.
  • 401(k) Retirement Savings Plan
  • Access to wellness program (Grokker, EAP, quarterly wellness webinars)
  • Employee discount program
  • Additional voluntary benefits such as pet insurance, critical illness, accident insurance, hospital indemnity, and legal plan

The compensation range is specific to the posted job location and role and takes into account the wide range of factors considered in making compensation decisions but not limited to skill sets, experience, training, licensure, certifications, performance, and market and peer comparisons. Salary ranges allow for growth opportunities as the employee develops new skills and/or hones current skills. A reasonable range estimate is $88,000 to $120,000 and applicable bonus.

Applications will be accepted only for those currently residing in the posted country for this role. There is no expectation of approval for an international relocation for this job
.

Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

#LI-RJ1

Xactly’s mission is to unleash human potential to maximize company performance. We believe in the power of incentives to help companies, their employees and their partners to build stronger relationships and achieve more.

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DATE POSTED
July 25, 2023

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