Sr. Release of Information Specialist

PRIMARY DUTIES AND RESPONSIBILITIES

• As Senior, will work independently and will own a process or lead a team within the department.
• Performs the process of record certification.
• Audits request for accuracy.
• Reviews verbal and written authorizations and requests for medical record information to establish compliance in meeting department requirements.
• Reviews and coordinates preparation of medical records in accordance with departmental policy to determine release of confidential information.
• Responds to, and determines intensity of, stat phone requests from other healthcare facilities for verbal release of information.
• Performs copying of charts to be sent with a patient on transfer to another facility. Prepares invoices for photocopy charges and necessary correspondence to communicate with the requesting party.
• Collects payments, prepares receipts, and delivers deposits to the Accounting office.
• May assist in orienting and training new employees.
• Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury‑accident to Manager.
• Develops methods for monitoring and measuring quality, i.e., sampling, tools, summarization and data analysis.
• Training for new team members.
• Interprets and implements hospital policies relating to disclosure of health information.
• Analyzes and answers correspondence requests in compliance with all regulatory agencies, state and federal law.
• Prepares incoming correspondence for processing including open/date stamp mail and enters data into computerized correspondence log.
• Contact providers and/or other departments regarding requested information, when appropriate.
• Prepares records for release including scan authorization into medical record, copy appropriate documents and charges fees allowed by Georgia state law.
• Reviews, screens and copies subpoenaed records.
• Copies records for audit reviews.
• Assists all walk-in patients.
• Problem solves complex medical record release issues.
• Perform other duties as assigned.
• Committed to the continuous improvement of the patient experience which includes patient safety, quality of care and excellent service.
• Adhere to the organization’s published values.

• High school diploma or equivalent and two (2) years health care experience required. Additional education in HIM, Business or related field may be considered in lieu of experience.
• Ability to type forty (40) words per minute.
• Must have excellent, proven, computer skills.

• College level course work in medical terminology and anatomy/physiology.
• RHIA or RHIT Certification SR. ROI Specialist LICENSE OR CERTIFICATION REQUIRED BY THE STATE OF GEORGIA