Transport/Courier - Patient Transportation - Part time - Variable Shifts

The main responsibilities of a Transport/Courier at SSM Health Saint Louis University Hospital include transporting patients using wheelchairs, stretchers, or beds to various locations within the facility. You'll also assist patients during transition onto and from transport devices and handle the delivery of specimens and medical equipment to staff. Additionally, you may need to greet and help guide patients and visitors, ensuring a welcoming environment.

To qualify for the Transport/Courier position at SSM Health, you should have a high school diploma or GED, or at least ten years of relevant work experience. No previous experience in transportation is required, which makes this role ideal for those looking to start a career in healthcare.

Essential skills for a successful Transport/Courier at SSM Health include strong communication abilities, physical endurance to stand, walk, and lift patients consistently, and a proactive approach to ensuring patient comfort and safety. A constant state of alertness and the ability to follow safety protocols is crucial for this role.

Yes, the Transport/Courier role at SSM Health requires you to possess a Basic Life Support HealthCare Provider (BLS HCP) certification from the American Heart Association (AHA). This certification ensures that you are trained to respond effectively to emergencies involving patients.

The work schedule for a Transport/Courier at SSM Health involves variable shifts, which means your hours can change based on the needs of the hospital. This flexibility allows you to maintain work-life balance while still making a valuable contribution to patient care in a dynamic healthcare environment.

To ensure the safety and comfort of patients during transport, I would always communicate clearly with them, explaining each step of the process. I would use proper handling techniques and equipment to keep them secure, and I would be attentive to their needs, checking in and making sure they're comfortable throughout the journey.

In a situation where a patient was anxious about their transport, I calmly reassured them by speaking softy and providing information about where we were going and what to expect. Building trust through communication helped to ease their worries and allowed for a smoother transportation process.

If a patient needs immediate medical attention during transport, I would first ensure their safety by stopping transport and assessing the situation. I would call for assistance, alert medical staff, and provide necessary support until help arrives, all while keeping the patient informed and as calm as possible.

I prioritize tasks by assessing the urgency of each patient's situation. I would communicate with staff to determine which patients require immediate transport and organize my schedule around their needs, ensuring that everyone's requirements are met promptly and with care.

The most important quality for a Transport/Courier is empathy. Understanding and sharing the feelings of the patients we transport can significantly enhance their experience. It’s essential to treat each patient with kindness and respect, as many may be in a vulnerable state.

If I were unable to locate a patient, I would immediately inform the relevant staff to assist in the search. I’d remain calm and keep other pending transports in mind, ensuring that communication lines are open to receive updates or directions on where to find the patient.

My experience with using equipment like wheelchairs and stretchers has involved proper handling techniques to ensure patient safety during transport. I am familiar with the best practices for maneuvering through different hospital environments, ensuring that the transport is smooth and adheres to all safety guidelines.

To maintain energy during long shifts, I would ensure that I am well-hydrated and take short breaks whenever possible to recharge. Utilizing healthy snacks and engaging with coworkers for supportive conversations can also help keep the morale up while remaining focused on patient care.

In a fast-paced environment, I manage stress by staying organized, prioritizing my tasks, and using deep breathing techniques to remain calm. I also find that taking a moment to gather my thoughts and focus on one patient at a time helps me handle the workload efficiently.

I want to work as a Transport/Courier at SSM Health because I am passionate about helping others and making a positive impact in their lives. SSM Health's commitment to compassionate care aligns with my values, and I am eager to contribute to a supportive team that prioritizes patient well-being.