Internal Communications Manager (Remote)

United States

Marketing – Marketing - Content Marketing and Web Experience /Full-Time /Remote

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.

We are seeking an experienced individual to join our team as Communications Manager, reporting to the VP of Marketing. This will be a new role in StackAdapt’s growing organization to support StackAdapt’s internal and external communication strategies. During this period of rapid growth, timely, considered, and insightful information is critical to keep the entire business aligned, engaged, and informed.

You will be responsible for developing, implementing, and managing communication plans and change initiatives within the organization. This strategic role involves working closely with StackAdapt's cross-functional departments and leadership team to ensure that important company information is communicated effectively to all relevant stakeholders. The aim is to ensure that team members are well-prepared for, and engaged in, organizational change efforts in a timely manner.

StackAdapt is a remote-first company, we are open to candidates located anywhere in North America for this position and encourage those from all backgrounds to apply.

What you'll be doing:

• Communication Strategy:
• Develop and execute a comprehensive communication strategy that conveys the company’s goals and values, fostering excitement among team members while maintaining StackAdapt culture, supporting change management, and enhancing community awareness, and leadership alignment. 
• Create and maintain a consistent, clear, organizational voice and timely messaging.
• Build relationships and liaise with the Director+ community to increase transparency within our global team member base. Think “Do good things, then tell people about it.”
• Support external communications strategy, including press and awards.
• Partner with social media team to create strong brand evangelists internally and externally, ultimately driving more reach and expansion of the StackAdapt brand. 
• Content Creation:
• Identify, write, and edit a broad range of executive-level communications for internal audiences covering company business updates, news, and “need to know” information.
• Collaborate with the People, Marketing, Sales Enablement and Operations teams to assist and maintain alignment between internal and external messaging. 
• Coordinate and communicate a master digest or central schedule of key events, deadlines, and changes at depth, leadership, and company levels to ensure alignment and awareness (e.g., company all hands, LT Offsites, quarter-end activities, project releases, blackout windows, Performance Reviews, Employee Surveys, etc).
• Identify all relevant company communication channels (e.g., email, Slack, intranet) and determine the most effective ones to ensure widespread reach.
• Support Executive leadership team in cascading vision, goals, and OKRs to the broader team.
• Curate and maintain content in applicable sources to ensure validity and accuracy over time.
• Develop and implement crisis communication plans and serve as the organization's spokesperson during crises or emergencies.
• Change Management:
• Promote and facilitate change management company-wide, ensuring impact of applicable changes is well-planned and clearly executed to impacted team members.
• Identify potential challenges, resistance, and obstacles to change and develop strategies to address them.

What you’ll bring to the table:

• Minimum 3-5 years experience in a corporate communications, change management leadership role.
• Bachelor's degree or higher in Business Administration, English, Creative Writing, International Business, Management, or a related field.
• Proven ability to work with executive and senior leadership, demonstrating excellent negotiation, persuasion, and presentation skills.
•  Excellent written and verbal communication skills, thriving in a dynamic, fast-paced, fully remote high-growth environment.
• You can “see the big picture” to bring structure and clarity to ambiguous situations.
• Experience across a broad range of business environments and must possess strong business acumen.
• Track record of employing change management methodologies and best practices that demonstrate value.

StackAdapters Enjoy:

• Competitive salary
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• 401K matching
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

About StackAdapt

We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:

Ad Age Best Places to Work 2024

G2 Top Software and Top Marketing and Advertising Product for 2024

Campaign’s Best Places to Work 2023 for the UK

2024 Best Workplaces for Women and in Canada by Great Place to Work®

#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising

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