Seed Stage: CX Automation, AI Startup: Lead Machine Learning Engineer

About the Company:

About the Company:
Company Size: ~25 people
Industry: Customer Experience. Automation, AI, Low-Code
Founding Year: 2021
Funding: $6.5M
Stage: Seed
Backed By: Bling Capital, Village Global, Karman Ventures, and notable angels including the Founder of Lookout
Key Technologies: Python, TensorFlow, PyTorch, scikit-learn, Deep Learning, NLP, and other related ML tools & technologies.

We're looking for a Lead ML Engineer:

Drive AI Innovation: Lead the design, development, and implementation of scalable AI solutions to revolutionize customer experience automation on a platform that’s already generating revenue.
Collaborate and Create: Work closely with a talented interdisciplinary team to transform complex problems into elegant solutions, enhancing customer and agent experiences.
End-to-End Development: Develop and optimize machine learning models and pipelines, ensuring robustness and efficiency.
Lead and Mentor: Guide and mentor a growing team of ML engineers, fostering a culture of innovation and excellence.
Product Integration: Integrate AI solutions with a low-code/no-code platform to enable seamless user experiences.
Continuous Improvement: Stay updated with the latest advancements in AI and machine learning, and apply these to improve the platform continuously.

What you'll need:

Technical Expertise: Strong proficiency in Python, with experience in parallelism, asynchrony, and typing. Familiarity with cloud computing platforms like Google Cloud, Azure, or AWS.
AI and ML Skills: Hands-on experience with machine learning algorithms, deep learning frameworks (e.g., TensorFlow, PyTorch), and AI deployment.
Web Technologies: Experience with web technologies such as React, TypeScript, HTTP, and Websockets is a plus.
Innovative Mindset: Passion for building AI-driven solutions that disrupt traditional customer experience models.
Leadership Abilities: Proven track record of leading teams, driving projects from concept to completion, and mentoring junior engineers.

What you'll get:

Compensation: Competitive salary and equity package.
Innovative Environment: Work on groundbreaking technology that leverages AI to automate customer experience interactions, disrupting traditional models.
Strong Team: Collaborate with a team that includes former CTRL Labs, Meta, Humane, and Google employees.
Exciting Challenges: Tackle interesting problems like robust long-term memory for AI autopilots & copilots.
Growth Opportunities: Join a fast-paced startup environment with ample opportunities to grow and lead as we scale.
Flexibility: Enjoy a flexible work environment with hybrid options in Sunnyvale, CA.

$120,000 - $200,000 a year

Compensation is salary + meaningful equity in an early stage venture backed startup commensurate with experience level.

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