Who You Are

As a Staff Product Designer on the International team, you'll have the exciting opportunity to shape our products for a global audience and contribute to our company's international expansion. You'll channel your passion for solving intricate design challenges while keeping a keen eye on our customers' unique requirements. Leading the charge in design, you'll drive the design process across cross-functional teams and become the champion of our user-centric approach. Your versatile approach to design incorporates systems thinking, effortlessly simplifying the most intricate challenges and paying meticulous attention to every interaction and visual detail.

You firmly believe in the power of early and frequent collaboration, actively seeking opportunities to collaborate with your International team colleagues and external stakeholders. Together, you strive to create a world-class user experience across the entire Justworks product suite, always keeping our customers' needs at the forefront. Your passion lies in crafting delightful experiences that make a lasting impact.

As an ideal candidate, you bring a seasoned design sense and a deep understanding of system-level thinking. You thrive on working hand-in-hand with product and engineering teams, constantly pushing boundaries to transform complex experiences into intuitive and enjoyable ones. With an unwavering commitment to excellence, you are dedicated to shaping our international expansion and ensuring a seamless user experience for customers worldwide.

Your Success Profile

What You Will Work On

• Collaborate effectively with designers, product managers, engineers, product marketing, and other cross-functional partners to identify and define product opportunities.
• Lead projects through an end-to-end design process: design strategy, research, exploration, interaction and visual design, prototyping, testing, launch, evaluation and iteration.
• Run research sessions to uncover customer problems, needs, and mental models.
• Facilitate workshops and brainstorm sessions with your team, designers, and other departments.
• Create conceptual design solutions for strategic problems and dive into the interactions and visual details
• Present and effectively communicate the conceptual vision and foster ideas to help spread storytelling techniques to inspire the team.
• Serve as the subject matter expert for quality international experiences at Justworks, best practices, and the latest trends.
• Support design decisions with data and insights.
• Collaborate closely with engineers to deliver the polished final product.
• Contribute to our internal design process and design system.
• Mentor other designers through pairing and your craft.

How You Will Do Your Work

As a Staff Product Designer on the International team, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

• Customer focus - builds strong customer relationships and delivers customer-centric solutions.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Plans and aligns - breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules.
• Business insight - applying knowledge of business and the marketplace to advance the organization's goals.
• In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler."

Qualifications

• You have a minimum of 6 years of experience in product design.
• You have a track record of building and shipping successful products in an agile environment with demonstrated impact.
• You have experience designing for complex products with large surface areas.
• Ability to learn the Justworks domains quickly (benefits, payments, health insurance, HR, etc).
• Strong communication skills, including presentation skills.
• You have a portfolio that shows us your process, a user-centered approach, and the results.
• You are fluent in best practices in platform-focused design and emergent trends to leverage.
• You're a problem solver and effective communicator, presenter, and negotiator.
• You value the details, but you also seek broad perspectives.
• You have a dedication for typography, information hierarchy, interaction design, and usability heuristics.
• You know your work can always be better and seek feedback early and often from your coworkers and customers.
• You're humble, thoughtful, and genuinely care about the quality of what ships to our customers.
• You're a pro in design tools (like Figma, Sketch, Invision, etc).
• Understanding of SaaS SMB products
• Experience in the human resources space, a plus

The base wage range for this position based in our New York City Office is targeted at $190,000.00 to $209,000.00 per year.

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