Content Moderator (Indonesian)

Staff4Me is seeking a diligent and detail-oriented Content Moderator who is fluent in Indonesian to join our growing team. In this pivotal role, you will be responsible for reviewing and moderating user-generated content across various platforms, ensuring compliance with community guidelines and established policies. Your meticulous approach will help us maintain a safe and welcoming online environment for our users.

Key Responsibilities:

• Review and assess user-generated content, including text, images, and videos, for conformity to community guidelines.
• Identify, flag, and remove any inappropriate or harmful content according to established protocols.
• Provide feedback to users regarding content issues when necessary and escalate complex cases to higher management.
• Monitor community interactions and report on patterns or reoccurring issues to enhance content moderation tactics.
• Work collaboratively with other moderators to ensure a uniform approach to moderation across the platforms.
• Keep abreast of changing platform policies and industry best practices to inform moderation strategies.
• Engage in training and team meetings to share knowledge and improve overall moderation effectiveness.

• Fluency in Indonesian (native or equivalent), with proficiency in written and spoken English.
• Previous experience in content moderation, community management, or a similar role is advantageous.
• Exceptional attention to detail and strong critical thinking skills for effective decision-making.
• Familiarity with social media environments and current digital content trends.
• Ability to manage sensitive topics with professionalism and care.
• Proficient with moderation tools and familiar with online safety guidelines.
• Flexibility to work varied hours, including weekends or holidays as needed.

- Competitive salary and benefits package.

- Opportunity for growth and career development.

- Training and support to enhance technical and customer service skills.

- Work in a dynamic and multicultural environment.