Content Moderator (Vietnamese Speaker)

Staff4Me is searching for a committed and detail-oriented Content Moderator who speaks Vietnamese to join our dynamic team. In this vital role, you will be responsible for reviewing and moderating user-generated content across various platforms, ensuring that all contributions comply with community guidelines and policies. Your thorough approach will play an integral part in maintaining a safe and positive online environment for our users.

Key Responsibilities:

• Evaluate user-generated content, including text, images, and videos, for adherence to community standards and guidelines.
• Identify, report, and take action against inappropriate or harmful content in accordance with company policies.
• Provide constructive feedback to users where appropriate and escalate issues that require further attention to management.
• Monitor user interactions and highlight trends or issues that could enhance our moderation practices.
• Collaborate with other moderators to ensure consistent enforcement of content guidelines across the platforms.
• Stay informed about platform policies and best practices to optimize moderation effectiveness.
• Engage in team meetings and training sessions to share insights and improve moderation strategies.

• Fluency in Vietnamese (native or equivalent) with strong written and verbal communication skills in English.
• Experience in content moderation, online community management, or a similar field is preferred.
• Strong attention to detail with the ability to make timely and informed decisions.
• Familiarity with social media platforms and digital content trends is a plus.
• Ability to handle sensitive content professionally and with care.
• Proficiency in using moderation tools and understanding online safety protocols.
• Willingness to work flexible hours, including weekends and holidays if necessary.

- Competitive salary and benefits package.

- Opportunity for growth and career development.

- Training and support to enhance technical and customer service skills.

- Work in a dynamic and multicultural environment.