Staffing Specialist - Per Diem

About City of Hope

City of Hope's mission is to deliver the cures of tomorrow to the people who need them today. Founded in 1913, City of Hope has grown into one of the largest cancer research and treatment organizations in the U.S. and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center at its core, City of Hope brings a uniquely integrated model to patients spanning cancer care, research and development, academics and training, and innovation initiatives. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. City of Hope’s affiliated family of organizations includes Translational Genomics Research Institute and AccessHopeTM. For more information about City of Hope, follow us on Facebook, Twitter, YouTube, Instagram and LinkedIn.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work - and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

Coordinates activities to ensure appropriate staffing for patient care areas, including development of schedules, processing of approved vacation and holiday time, receiving and covering sick calls, timely cancellations of per-diem staff, and floating of staff as appropriate to current competencies and certifications. Maintains data and records and statistical reporting in the overall staffing effort.

Key Responsibilities include:

• Provides services that are accurate, reliable, courteous and timely.
• Supports the efforts of all care providers to deliver quality care.
• Demonstrates competence appropriate to their role and function.
• Demonstrates understanding of all professional and regulatory standards.
• Collaborates with colleagues to provide sound decision-making.
• Communicates effectively with all customers and colleagues to meet organizational goals.
• Maintains current knowledge, skills and competencies through involvement in professional continuing education activities.
• Uses resources efficiently.
• Fosters involvement in performance improvement activities to promote continuous improvement in care delivery.
• Demonstrates assimilation of core organizational values within own performance.
• Prioritizes work and provides prompt and efficient service. Maintains a high level of quality.
• Participates in departmental and hospital performance improvement activities.
• Participates in staff in-service and education of newly implemented processes, spreadsheets and computer systems.
• Communicates effectively with all levels and ages of staff. Fosters the development of teamwork within the department while meeting the needs of the department being served.
• Handles telephone calls; exercises judgment as to the urgency or other nature of the calls; directs calls to appropriate personnel.
• Maintains a clean and orderly work environment.
• Utilizes proper judgment in decision-making.
• Demonstrates a positive a positive image.
• Performs other related duties as assigned or requested.

Basic education, experience and skills required for consideration:

• High School or equivalent
• Post high school vocational/specialized training
• Three years related experience preferably within a medical and/or research environment
• Experience may substitute for minimum education requirements

Additional Information:

• Shift: Days, 12-hour shifts
• Job Status: Per diem (Minimum 1 shift availability per week)
• Per Diem Rate: $28.17 per hour
• As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
• The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.