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Senior Manager – eCommerce Risk Management

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Ridgefield Park, NJ.Senior Manager – eCommerce Risk ManagementResponsibilities:• Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization• Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives• Continuously evaluate the client’s platform for risk factors and develop strategies to manage them through data analysis and models• Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization• Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs• Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement• Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs• Develop risk mitigation strategies to support the different channels within the client’s digital platform• Work independently and cross-functionally to provide outstanding customer experiencesRequirements:• 5+ years of experience in fraud and risk assessment, analysis, and management for e-Commerce, consumer financial services, etc.• MBA or Masters or in Analytics, Statistics, or other quantitative field• 2+ years of people management experience• Experience creating process flows, procedural documentation, and business reporting to include KPI measurement• Bachelors in Engineering, Mathematics, or other quantitative field• 5+ years of hands-on experience in operations or business intelligence• Experience in an eCommerce and/or Digital Marketing environment• Familiarity with building reports and visualizations using Tableau (or similar BI tools)• Strong problem-solving ability• Excellent communication and data presentation skills• Experience managing teams across global regionsStaffmark talent working with this client receive competitive compensation and a great benefits package including medical, dental, vision, 401K, and Paid Time Off plus more!Click “Apply Now” to connect with our recruiting team!Job Number: 1828047Zip Code: 07660-2112

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$78
$78

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Full-time, on-site
DATE POSTED
September 29, 2024

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