Director - Payroll - job 1 of 2

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job ID: LP_00024171-19995

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

The Director of Payroll is responsible for overseeing all aspects of payroll shared services operations for all Stanford Medicine Children's Health (SMCH) related entities, including Lucile Salter Packard Children's Hospital at Stanford (LPCH), Packard Children's Health Alliance (PCHA), and Packard Medical Group (PMG). The Director of Payroll is responsible for aligning payroll systems and operations with the entities' overall business strategies, closely collaborating with Human Resources, Controller's Office, Legal, Finance, DigiIS, and operational leaders to drive strategy and effectively mitigate financial, legal, compliance, and operational risks.

Under general direction, this role is responsible for developing strategies for continuously optimizing timekeeping, scheduling, and payroll systems in cloud/SaaS environments to ensure compliance and provide innovative solutions and reporting to operational leaders to help support improved financial performance of the organizations. This leader will demonstrate a wide degree of innovative, strategic problem-solving in a complex, unionized healthcare environment

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

* Leads Payroll shared services team with overall management of all aspects of the end-to-end operations and delivery of key strategic initiatives while mitigating and reducing risk.

* Leads or significantly contributes to multi-disciplinary teams addressing complex, high visibility process redesign and technology implementation or innovation projects that impact Payroll. Analyze and communicate impact of such projects and develop new procedures, as needed, to allow for successful implementation and change adaptation.

* Drives timely and accurate payroll production for the SMCH related entities and proactively monitors and ensures compliance with wage and hour laws and regulations, and federal, state, and local tax regulations.

* Ensures proactive and strategic publication and delivery of communications, notifications, and training programs relative to payroll systems, policies, procedures, or regulations to leadership and employees.

* Ensures delivery of payroll analytics and reporting to help operational and organizational leaders make data driven decisions and drive efficiencies and compliance

* Assesses adequacy of internal controls, policies, and procedures and ensures timely and accurate resolution of payroll issues including root cause analysis, collaborative remediation along the end-to-end system, and ensures any identified changes are implemented in a timely manner.

* Drives a high-performance team culture with accountability and ownership through development of KPIs and performance measures that demonstrate effectiveness, enhance skills and abilities, ensure appropriate training and cross-training, and continuously reviews skillsets and abilities in support of the ever-changing needs of the business, customers, and business partners.

* Plans and allocates resources to drive payroll operational, financial, and budgetary success.

* Performs other duties as assigned.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's Degree in Accounting, Finance, or Business Administration with a focus in Accounting. MBA preferred.

Experience: Ten (10) years of progressively responsible experience in Payroll, with 5 years of leadership experience for a 5000+ headcount unionized environment. Experience with CA Labor law required, and health care preferred.

License/Certification: Certified Payroll Professional (CPP) required (active or inactive, may be obtained within 1st year of employment) 

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

* Multi-year experience processing payroll in-house in a cloud ERP environment such as Workday.

* Strong leadership and management skills with proven ability to develop an effective and high-performing team.

* Strong Change Agent - proven ability to support organizational and business process changes.

* Strong sense of ownership, urgency, and drive

* Demonstrated knowledge of accounting, internal controls, policies and regulations, including the ability to research and interpret new regulations and policies, applicable to Payroll.

* Demonstrated ability to effectively manage deliverables and timelines.

* Demonstrated ability to collaborate well and work effectively with cross-functional teams to achieve desired results.

* Demonstrated knowledge of LEAN methodologies and practices.

* Excellent interpersonal, communication, and negotiation skills necessary to articulate conclusions and recommendations clearly in a respectful manner.

* Understanding of organized labor practices and impact of labor negotiations on costs and operational efficiencies.

* Excellent customer service skills - possess strong positive disposition and exhibit willingness and capacity to assist at all times.

* Excellent decision-making skills and recognizes when to seek manager's assistance.

* Excellent analytical and problem/conflict resolution skills.

* Demonstrated ability to shift priorities and manage multiple tasks with competing priorities.

* Results oriented - ability to manage and drive issues through completion.

* Proven ability to lead teams and build consensus

PHYSICAL REQUIREMENTS

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (Hourly): $76.20 to $101.04

Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.