CIVIL RIGHTS COMPLIANCE OFFICER (ADA - 504 LEP COORDINATOR)

DEPARTMENT OF ECONOMIC SECURITYYour Partner For A Stronger Arizona.DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.CIVIL RIGHTS COMPLIANCE OFFICERADA – 504 LEP COORDINATORJob Location:Office of the Director (OOD)Office of Equal Opportunity (OEO)Address: 1789 West Jefferson Street, Phoenix, AZ 85007www.azdes.govPosting Details:Salary: $60,747.65 AnnuallyGrade: 21Closing Date: August 27, 2024Job Summary:Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!The Department of Economic Security, Office of Equal Opportunity (OEO) is seeking an experienced and highly motivated individual to join our team as a Civil Rights Compliance Officer. In coordination with the Office of Equal Opportunity Administrator, the Civil Rights Compliance Officer 3 (ADA-LEP Coordinator) coordinates and monitors efforts to fulfill the agency’s responsibilities and compliance related to (1) public accommodations under Title II of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act, and (2) language access requirements under Title VI of the Civil Rights Act, and other federal and state laws prohibiting discrimination. This position evaluates, monitors, and reacts to language access needs/services for Limited English Proficient (LEP) individuals regarding the delivery of department programs and services; and provides administrative oversight and serves as the internal point of contact and technical resource for division liaisons on ADA and LEP related issues.This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.Job Duties:Essential Duties and Responsibilities include but are not limited to:• Working with divisions to develop and implement disability and language access tools, processes, and best practices. Meets regularly with the ADA Title II and Language Access Liaisons to provide consistent guidance and facilitate technical assistance to division liaisons on the overall implementation of ADA and LEP requirements to ensure division compliance.• Receives, assesses, and responds to requests for ADA accommodations from members of the general public. Collects, examines, resolves, and tracks complaints of violations of ADA and LEP regulations and assists with discrimination investigations related to the agency’s nondiscrimination policy.• Ensures required ADA Title II and LEP notifications required by federal and state laws (i.e., posters, pamphlets, and forms) are displayed in DES facilities and posted on the DES Website. Performs on site visits to assess compliance according to established schedules. Detects instances of noncompliance and prepares reports identifying the necessary corrective actions.• Develops, implements, and manages the agency’s ADA Transition Plan and Language Access Plan and updates annually. Assesses data to determine trends and identify opportunities for improvement. Utilizes strategies and outreach activities for the department’s service populations. Submits recommendations to senior leadership and sets goals to ensure implementation.• Creates and distributes annual data reports detailing agency services rendered to individuals with disabilities and limited English proficiency (LEP).Knowledge, Skills & Abilities (KSAs):Knowledge of:• Working knowledge of current laws, regulations, and guidelines related to disability discrimination, including Title II of the ADA, Section 504 of the Rehabilitation Act, Title VII of the Civil Rights Act, and other nondiscrimination laws.• Advanced knowledge of federal and state standards and guidelines which apply to equal access to federally funded programs, services, and activities for individuals with disabilities and/or limited English proficiency.• Advanced knowledge of the principles and practices of compliance monitoring, review, and techniques.Skill in:• Communicating effectively and persuasively; speaking in large and small group settings.• Exceptional ability to research, comprehend, and interpret applicable laws, rules, regulations, policies, and court decisions.• Analyzing complex problems, evaluate alternative solutions and recommend or adopt effective courses of action.• Effective time management.Ability to:• Establish and maintain effective work relationships with those contacted in the performance of required duties.• Exercise sound independent judgment within general policy guidelines.• Prepare and analyze comprehensive reports.• Work effectively independently and with diverse groups.Selective Preference(s):The ideal candidate for this position will have:• Possession of an ADA Coordinator Training Certification (ACTCP) preferredPre-Employment Requirements:• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).Benefits:The Arizona Department of Economic Security offers a comprehensive benefits package to include:• Affordable medical, dental, life, and short-term disability insurance plans• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans• 10 paid holidays per year• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).• Sick time accrued at 3.70 hours bi-weekly• Deferred compensation plan• Wellness plans• Tuition Reimbursement• Stipend Opportunities• Infant at Work Program• Rideshare and Public Transit Subsidy• Career Advancement & Employee Development Opportunities• Flexible schedules to create a work/life balanceBy providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits pageRetirement:State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.Contact Us:For questions about this career opportunity, please contact us at 480.825.2901 or email tslatcher@azdes.gov.The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480.825.2901. Requests should be made as early as possible to allow time to arrange the accommodation.